Skills development for the underprivileged
Karin Petzer
Development Coach
Plettenberg Bay,WC
Summary
I am a teacher by heart and have experience up to management level. I have been a business owner and I have skilled myself as a life and business coach. I will be doing an additional certificate at the University Of Cape Town in March to add to my qualifications. As a life-long learner, I am continuously looking for opportunity to grow.
My real estate experience has been a wonderful learning curve in dealing with people and learning grit, perseverance and resilience. I set goals and targets. I have succeeded to retain my achiever status (recognition for top performers) for 8 years.
Life has handed me a few challenges and I believe that they have assisted me to grow as a person. I have done my 10 000 hours in both teaching, training and real estate and I believe that I have the potential to make a difference in the lives of others. I am at a stage in my life where I am working because I love the contribution that I can make. I have always been a hard worker, loyal, committed and proud of the service I deliver. I am not ready to retire and believe I still have a lot to give. I do have goals and hope in the future to embark on doing my P.hd in Education. I am still of the opinion that Education is the heart of civilization.
Overview
35
35
years of professional experience
9
9
years of post-secondary education
Work History
Development Specialist
Self employed
Plettenberg Bay, Western Cape
06.2021 - Current
- Obtained, organized and developed training procedure manuals, guides and course materials.
- Identified training needs and developed content while evaluating existing programs.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Presented information using variety of instructional techniques or formats, such as role-playing, simulations, team exercises, videos and lectures.
- Completed projects in alignment with target deadlines and financial objectives.
Leadership Development Coach
Coaching Consolidated (PTY) Ltd
Pretoria, Gauteng
01.2013 - Current
- Assisted leadership teams with building shared beliefs and attitudes across organizational structures.
- Organized integration of critical leadership competencies into existing workflows.
- Managed concurrent client consulting engagements with organized mindset and good multitasking abilities.
- Conducted educational workshops to spearhead employee training on available tools and optimal strategies.
- Offered strategic feedback to direct [Type] leadership teams in operational decision-making and long-term planning.
- Directed and improved program operations by analyzing data and making proactive adjustments.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Decreased training time by designing effective new training programs.
Property Practitioner Real Estate
Seeff Pretoria East
Pretoria, Gauteng
01.2017 - 01.2021
- Oversaw daily operations to ensure high levels of productivity.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Served customers and followed outlined steps of service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Drove operational improvements which resulted in savings and improved profit margins.
OWNER and DIRECTOR
Classmart (PTY) Ltd
Pretoria, Gauteng
03.2005 - 06.2012
- Developed key operational initiatives to drive and maintain substantial business growth.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and motivated employees to perform daily business functions.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained up-to-date administrative records to monitor operational conditions.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Trained and developed team members to build human capital.
Education
M.D. - Education
Unisa
Pretoria, South Africa 01.1992 - 04.1994
Skills
Strategic planning
Relationship building and management
Operations management
Training program development
Training material development
Project implementation
Public speaking
Employee training
Classroom expertise
Workshop coordination
Data organization
Accomplishments
- Achieved upskilling of Technology Teachers by running Technology Conferences.
- Trained teachers in disadvantaged communities for the Department of Education as a GSSE vendor.
- Co-authored Technology textbooks for Nasou Via Afrika.
- Ran the intern programme at Sotheby's Realty in 2016.
- Supervised team of staff members in all the positions I filled, real estate, teaching and coaching.
Interests
Community learning
Different learning styles
Writing
I develop course material.
I am currently working on the outline for a intern assist manual.
Timeline
Development Specialist
Self employed
06.2021 - Current
Property Practitioner Real Estate
Seeff Pretoria East
01.2017 - 01.2021
Leadership Development Coach
Coaching Consolidated (PTY) Ltd
01.2013 - Current
OWNER and DIRECTOR
Classmart (PTY) Ltd
03.2005 - 06.2012
M.D. - Education
Unisa
01.1992 - 04.1994