Karin Parks
Pniel
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
Accounts Assistant
Lanzerac Hotel & Spa
04.2002 - Current
- Processed invoices and managed payments to ensure timely transactions.
- Maintained accurate financial records using accounting software and spreadsheets.
- Assisted in month-end closing procedures, ensuring compliance with internal policies.
- Coordinated with vendors to resolve billing discrepancies efficiently.
- Supported audit preparations by organizing documentation and providing necessary reports.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
- Communicated regularly with customers regarding account questions and issues.
- Provided excellent customer service while handling various billing inquiries from clients, fostering strong client relationships.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Meetings & Events Coordinator
Lanzerac Hotel & Spa
2009 - Current
- Coordinated daily operations to ensure seamless guest experiences and satisfaction.
- Assisted in planning and executing events, managing logistics and vendor relationships.
- Maintained accurate records of bookings, inquiries, and service requests for team reference.
Front Desk Agent
Lanzerac Hotel & Spa
2002 - Current
- Greeted guests warmly, ensuring a positive first impression and welcoming atmosphere.
- Managed check-in/check-out processes efficiently, enhancing guest satisfaction and operational flow.
- Resolved guest inquiries promptly, demonstrating strong problem-solving skills and attention to detail.
- Coordinated room assignments with housekeeping to ensure timely readiness for guests.
Hotel Reservations Agent
Lanzerac Hotel & Spa
2003 - Current
- Processed guest reservations using property management system to ensure accurate bookings.
- Assisted guests with inquiries via phone and email, enhancing customer satisfaction.
- Coordinated special requests and preferences to personalize guest experiences.
- Maintained up-to-date knowledge of hotel services and local attractions to provide informed recommendations.
Education
High School Diploma -
Luckhoff High School
Stellenbosch1988
Beautician -
International Academy of Health & Beauty
Paarl1999
Skills
- Microsoft Excel
- Ledger and journal entries
- Bank reconciliation
- Invoice processing
- Payment processing
- Payment reconciliation
- Audit support
- Journal entries
- Accounting software proficiency
- General ledger entries
- Administrative support
Timeline
Accounts Assistant
Lanzerac Hotel & Spa
04.2002 - Current
Beautician -
International Academy of Health & Beauty
High School Diploma -
Luckhoff High School
Meetings & Events Coordinator
Lanzerac Hotel & Spa
2009 - Current
Front Desk Agent
Lanzerac Hotel & Spa
2002 - Current
Hotel Reservations Agent
Lanzerac Hotel & Spa
2003 - Current