Microsoft Office
Karien Erasmus
Area Controller
Rustenburg
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Area Controller
Atlas Finance
Rustenburg
08.2019 - Current
- Focus is to ensure profitability of branches through driving performance of branches under my control through branch managers, consultants and sales staff.
- Responsible to ensure conflict situations are resolved and monitored.
- Responsible for multiple branches and conduct regular visits and reviews.
- Responsible for recruitment and selection of branch managers, front office managers and consultants.
- Authorized to conduct meetings write reports, make recommendations and to take action on all focus areas.
- Authorized to follow necessary disciplinary procedures in conjunction with HR manager on non-performance of staff.
- Accountable for staff being trained to be able to achieve or exceed budgets and able to give good customer service.
- Accountable for overall compliance of branches on company policies and procedures.
Area Manager
Orange Cash Loans
Rustenburg
02.2018 - 08.2019
- Responsible for assessment, examination, approval, and even rejection of loan application based on financial capacity and capability of loan applicant.
- Generate new loan business via outbound calling from internet leads and from inbound calls generate through company advertising.
- Provide training and development for staff, ensuring quality consistency across region and increasing sales and profitability in region.
- Recruit, hire and train new managers in area.
- Offer recommendations to Branch managers on overcoming operations challenges.
- Monitor sales and work toward meeting monthly objectives.
- Visit branches to evaluate operations, cleanliness and efficiency of each branch.
- Oversee company's day-to-day operations.
Legal Secretary
Moloto Weiss Inc.
Rustenburg
04.2015 - 07.2018
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics to help coordinate case preparation.
- Drafts, revises, and edits letters and other written documents, and collects and analyzes information.
- Organizes client conferences, and attorney meetings by scheduling couriers, court reporters, expert witnesses, and other parties, and by coordinating preparation of charts, graphs, and other courtroom visuals.
- Prepares expense reports and generates revenues by documenting and inputting attorney billable time and reimbursable expenses, preparing invoices, and tracking payments.
- Maintains attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel; recording and monitoring court appearance dates, pleadings, and filing requirements; monitoring evidence-gathering; and anticipating changes in litigation or transaction preparation requirements.
- Represents attorney by communicating on their behalf and obtaining information, following-up on delegated assignments, and knowing when to act and when to refer matters to attorney.
- Maintains client confidence by keeping client/attorney information confidential.
- Develops and maintains filing and retrieval systems, as well as digital archive systems.
Legal Secretary
Van Velden Duffey Inc.
Rustenburg
05.2016 - 01.2018
- Transcribed legal documents and phone conversations.
- Keeping track of assigned accounts to identify outstanding debts
- Planning course of action to recover outstanding payments
- Locating and contacting debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Participated in team-building activities to enhance working relationships.
Legal Secretary
Van Velden - Duffey Inc.
Rustenburg
02.2008 - 11.2013
- Preparing legal papers such as summonses and subpoenas.
- Filed documents with courts on behalf of attorney.
- Collecting information needed for cases, such as medical records or accident reports.
- Preparing documents that lawyers will need in court.
- Making appointments with clients, witnesses or court officials.
- Answering and making phone calls.
- Transcribing and proofreading legal documents, scheduling court depositions, hearings, and meetings to filing and organizing important documents.
- Welcome clients and conduct initial screenings of new clients.
- Prepare different legal documents including appeals, motions, and petitions.
Legal Secretary
Immelman Visagie & Van der Merwe Inc.
Rustenburg
02.2001 - 08.2006
- Filed documents with courts on behalf of attorney.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Screened telephone calls and forwarded to appropriate departments.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Processed appeals, motions and pretrial agreements.
- Organized files for court proceedings.
- Arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Obtained signatures from attorneys for legal documents.
- Created, indexed and maintained client binders.
- Transcribed legal documents and phone conversations.
- Developed and maintained filing and retrieval systems.
Education
National Certificate: Banking - Generic Management Banking (LP96100)
Business Skill Institute
Online 07.2021 - Current
CERTIFICATE OF COMPETENCE - Effective Disciplinary Hearings
Imsimbi Training
Johannesburg 02.2020 - 02.2020
Certificate - Microsoft Excel Level 1, 2 & 3
Centurion Academy
Rustenburg 08.2017 - Aug 2017
High School Diploma -
Grenswag High School
Rustenburg 01.1999 - 12.1999
Skills
Collections understanding
Budget administration
Bookkeeping
Staff Management
Strategic planning
Active Listening
Analytical and Critical Thinking
Problem-Solving
Excellent interpersonal skills
Report writing experience
Effective leader
Delegation
Staff training/development
Recruitment
Coaching and mentoring
Client account management
Software
Evolution
Nupay
Webfin
Ghost Practice
Lexpro
Timeline
National Certificate: Banking - Generic Management Banking (LP96100)
Business Skill Institute
07.2021 - Current
CERTIFICATE OF COMPETENCE - Effective Disciplinary Hearings
Imsimbi Training
02.2020 - 02.2020
Area Controller
Atlas Finance
08.2019 - Current
Area Manager
Orange Cash Loans
02.2018 - 08.2019
Certificate - Microsoft Excel Level 1, 2 & 3
Centurion Academy
08.2017 - Aug 2017
Legal Secretary
Van Velden Duffey Inc.
05.2016 - 01.2018
Legal Secretary
Moloto Weiss Inc.
04.2015 - 07.2018
Legal Secretary
Van Velden - Duffey Inc.
02.2008 - 11.2013
Legal Secretary
Immelman Visagie & Van der Merwe Inc.
02.2001 - 08.2006
High School Diploma -
Grenswag High School
01.1999 - 12.1999