Karen Phiri
Waitres/Cashier
Johannesburg
Summary
Adept at money handling and customer relations, I excelled in fast-paced environments at Pizzahut and Lugz Restaurant, maintaining high accuracy in transactions and fostering positive guest experiences. Demonstrated proficiency in point-of-sale systems and a knack for coaching, significantly enhancing team efficiency and service standards. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Cashier
Pizzahut
02.2022 - 10.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Lugz Restaurant
09.2021 - 12.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Shangani Secondary School
Insiza ZimbabweSkills
Money handling
Refund handling
Receipt and refund issuance
Identification checks
Guest inquiries
Point-of-sale system operation
Order taking
Cash register systems
Product and service sales
Reports and documents
Coaching and mentoring
Till counting
Cleaning and sanitizing
Customer Relations
Staff Training
Customer assistance
Accomplishments
- Trained and mentored number employees.
- Supervised team of Number staff members.
Timeline
Cashier
Pizzahut
02.2022 - 10.2024
Waitress
Lugz Restaurant
09.2021 - 12.2021
Shangani Secondary School