Karen Norsworthy

• Oversaw public safety initiatives, working closely with law enforcement agencies to maintain a secure environment for all residents.
• Reviewed proposed legislation, advocating for policies that positively impacted the community at large.
• Organized town hall meetings to encourage open dialogue between residents and local government representatives.
• Collaborated with other council members to develop strategic plans for community growth.

• Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
• Educated patients on preventative measures against virus transmission, promoting a healthier community response to the pandemic.
• Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
• Tracked and monitored health status of individuals entering premises to provide protection and control contamination.

• Maintained a clean and organized workspace, ensuring a safe and efficient work environment.
• Worked well with teammates and accepted coaching from management team.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.Para
• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
• Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
• Transferred patients safely and securely to medical facilities for continued care.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
• Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
• Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
• Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
• Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
• Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
• Responded to daily emergencies and worked alongside firemen and EMTs.
• Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
• Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
• Responded to emergency calls to provide immediate and life-saving medical care.

On going