Karen Meij

Services Includes:

• Company Organograms
• Detailed Asset Registers (Includes Photos of Assets). Insurance Approved.
• Typing and setting up of various documents, templates and CV's.
• Transcribing.
• Debtors / Creditors.
• Virtual Assistant.
• Data Entry.
• Social Media Management.
• Email Marketing.
• Virtual Customer Service.

• Coordinated schedules and timelines for events.
• Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
• Managed event logistics and operations.
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
• Reconciliation of Invoices
• Creating and sending Quotes to prospective clients.
• All Administrative Duties.
• Accounts.
• Reply to queries on Google and Social media pages.

• Management of staff.
• Smooth running of office duties.
• Daily meetings with potential clients and recruiters.
• Daily staff motivation.
• Attracting and hiring qualified candidates.
• Sourcing Candidates.
• Keeping records of candidate data.
• Coordinating interviews and all screening processes.
• Wages.
• Debtors and Creditors.
• All administrative and HR related duties.
• Identifying top talent, building relationships with candidates and ensuring a seamless recruitment process.

Whilst working at all my former employers, I had my own hair and nail bar in Randburg. Although fully managed by my manager, I did all the following duties myself:

• Ordering and managing supplies, products and equipment.
• Debtors / Creditors.
• Wages.
• Advertising and Marketing - Promoting the salon and my services to attract new clients and retain existing clients.
• Managing Finances.
• Hiring of stylists, Receptionist, Apprentices and General workers when necessary.
• Budgeting, tracking income and expenses and ensuring profitability.
• Providing ongoing training and support to my staff to improve their skills and customer service.
• Staying up to date with the relevant laws and regulations of the Bargaining Council.

Customer Service Agent Duties:

• Giving Excellent customer service and assisting passengers with their needs, questions and concerns.
• Resolving complaints and providing information to passengers on flight statuses.
• Ensuring Customer Satisfaction
• Smooth running of operations, Inbound and outbound call center agent, ticket sales.

Training Department Administrator Duties:

• Manage daily office operations.
• Provide office support to staff and management.
• Ensure smooth workflows
• Scheduling meetings, appointments and travel arrangements.
• Managing records, preparing documents, reports and presentations.
• Data entry and retrieval.

• Receptionist.
• Managing the Front Desk.
• Providing excellent customer service.
• Greeting and welcoming Clients.
• Scheduling Appointments for all stylists and therapists.
• Appointment reminders.
• Managing Cancellations and Reschedules.
• Answering phone calls, processing payments and doing daily Cash-ups.
• Retail and sales of products.
• Manage website design, content, and social media updates.
• Filing Client Cards and updating the data on the salon system.
• Order salon supplies and maintaining inventory levels.