Summary
Overview
Work History
Education
Skills
References
Timeline
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KAREN MARY WANJIKU NDEGWA

Nairobi

Summary

Dynamic front office professional with Eltech Power Solutions Ltd, excelling in customer engagement and sales support. Leveraging strong communication and organizational skills, I effectively promoted electrical products, contributing to sales targets and enhancing customer satisfaction. Proven ability to manage inventory and collaborate with teams to drive results in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Front office Electrical

Eltech Power Solutions Ltd
02.2025 - Current
  • Greeting customers, handling phone calls, answering inquiries about products and pricing, and helping with their needs
  • Promoting electrical products and services, processing sales transactions, and contributing to sales targets
  • Managing the front desk area, maintaining customer records, and ensuring smooth front office operations
  • Developing a strong understanding of electrical products and services to effectively address customer inquiries
  • Working with the sales team to identify and follow up on sales opportunities and communicating with customers and colleagues effectively
  • Placing orders with vendors to meet customer needs and managing inventory
  • Pre

Nanyuki Teaching, Hospital
06.2024 - 07.2024
  • Completed my pre-graduation attachment in the finance department (NHIF) and the procurement department
  • Duties were: Procuring planning according to the allocated budget, preparing tender documents, and preparing tender committee meetings
  • I also participated in giving suggestions on making the procurement process easier.

Iriani Tea Processing Factory
05.2024 - 05.2024
  • Went for two weeks learning period at Iriani Tea Factory
  • At the institution I learnt the hazards that workers are exposed to
  • Participated in coming up with ways to ensure safety measures for both the workers and food produced.

Attaché, Nakuru Teaching
06.2023 - 08.2023
  • And Referral Hospital
  • During this period as an attaché at the hospital, I was able to work and learn from different departments, including Health Records Department, Pharmacy Department, Public Health, Administrative Department, Procurement Department, and the Finance Department
  • The pharmacy department was one of my main focus areas as I learnt how drugs are dispensed to patients and different wards, and how different drugs are labelled
  • In the Administrative department, I participated in receiving and inspecting medical commodities from suppliers, as well as disposing of assets that were no longer useful
  • Conducted general administration including email writing, answering phone calls and managing data
  • Managed confidential correspondence, safeguarding sensitive information and maintaining discretion
  • Healthcare Administrators: Oversee the administrative functions of healthcare facilities, ensuring efficient operations
  • Manage patient health information, ensuring accuracy, confidentiality, and accessibility
  • Participated in overseeing the day-to-day operations of clinics, including staffing, scheduling, and quality control
  • Participated in overseeing the delivery of nursing care, ensuring quality and patient safety
  • Participated in logistical and operational aspects of healthcare facilities, such as supply chain, IT, and facilities
  • In the Quality Assurance I ensured that healthcare services meet established standards and regulations.

Education

Degree - Health Systems Management

KARATINA UNIVERSITY
07.2024

Kenya Certificate of Secondary School Education -

KANGUBIRI GIRLS HIGH SCHOOL
12.2019

K. -

IRIANI PRIMARY SCHOOL
12.2015

Skills

  • Teamwork and collaboration
  • Organizational abilities
  • Attention to detail
  • Financial acumen
  • Time management
  • Communication proficiency
  • Problem-solving skills
  • Composure under pressure
  • Team development
  • Analytical thinking

References

References Dr. Benson Kinyua

Timeline

Front office Electrical

Eltech Power Solutions Ltd
02.2025 - Current

Nanyuki Teaching, Hospital
06.2024 - 07.2024

Iriani Tea Processing Factory
05.2024 - 05.2024

Attaché, Nakuru Teaching
06.2023 - 08.2023

Degree - Health Systems Management

KARATINA UNIVERSITY

Kenya Certificate of Secondary School Education -

KANGUBIRI GIRLS HIGH SCHOOL

K. -

IRIANI PRIMARY SCHOOL

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KAREN MARY WANJIKU NDEGWA