Karen Hanli Titus

Company : Western Cape Education Department

• Taught English (FAL), Afrikaans HL, Natural Science, Life Orientation, Social Science, Creative Art, and EMS in Afrikaans and English
• Designed and implemented Grade 4-7 time tables and assessment plans
• Monitored learner attendance, including COVID-19 screening and data management
• Developed and facilitated pre-moderation and post-moderation processes
• Acted as Head of Department (HOD) for various grades, overseeing lesson plans, assessments, and teacher support
• Coordinated communication between staff, parents, and school management team, including use of WhatsApp for instant communication
• Played active role in school events and projects, including Grade 7 Prom, cake and sweet sales, themed civvies days, Market Days, Valentine's Day celebrations, and School Concerts
• Worked closely with school bursar, gaining exposure to financial processes of school
• Contributed to planning and execution of events that helped promote student engagement and school spirit
• Implemented technology in lesson plans for enhanced understanding and retention of subjects taught.
• Facilitated regular parent-teacher meetings, enhancing communication regarding student progress and issues faced in class.
• Acquired professional development courses regularly to stay abreast with recent educational trends-enriching teaching experiences.
• Cultivated love for learning amongst students by presenting subjects in exciting ways which captured their interest level.
• Engaged students fully with interactive lessons and hands-on learning opportunities.
• Created inclusive classroom environment, promoting diversity and mutual respect amongst students.
• Influenced positive behaviour amongst students by setting clear expectations and consistent boundaries.
• Coordinated school events that encouraged community involvement and strengthened relationships between parents, teachers, and administrators.
• Collaborated effectively with parents to support students' education, resulting in improved student performance at home and school.
• Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
• Maintained detailed records of student learning progress, providing individualised feedback for challenges.
• Managed classroom behaviour and activities to maintain order in full classrooms.
• Tracked student attendance and performance, intervening early in concerning issues.

• Developed innovative lesson plans by incorporating digital technology. Communicated lessons via Google Drive and Teams
• Managed after-school activities to promote student involvement and leadership skills development.
• Gained proficiency in various teaching methodologies by regular practice.
• Observed lead teacher's classes, enhanced pedagogical knowledge and skill set. Taught in grade 8 and grade 9
• Improved classroom management skills with hands-on experience.
• Incorporated real-world examples into lessons for more relatable learning experiences.

Company : University of the Western Cape

• Supported students' orientation program, eased transition into university life. All first-year students.
• Managed email communications, enhanced clarity and promptness of information dissemination.
• Coordinated social events to foster community spirit among students - Assisted with organizing Wellness Day for all registered students
• Streamlined application process for scholarships, facilitated financial aid access for needy students.
• Assisted first year students (800 students) with financial aid options.
• Handled student queries at reception desk; facilitated quick problem resolution.
• Increased efficiency of information flow by managing student database updates regularly.
• Facilitated student registration process to streamline administrative tasks.

• Company : Norma Road Primary
• Tutored Grade 6 students in English and Mathematics using IXL program
• Offered homework assistance, bolstering understanding of classroom topics.
• Maintained records of each student's progress, identifying areas needing further improvement.
• Managed multiple students simultaneously whilst maintaining high quality instruction.

Helpdesk Operator

• Provided technical support for POS systems and virtual voucher queries for more than 1000 stores.
• Trained management and staff on POS procedures
• Managed communication between head office and store systems
• Answered customer queries and resolved hardware/software issues

Administrative Supervisor

• Handled all store administrative duties, including banking, cash-ups, and reporting to store manager and Area manager.
• Managed store's procedural operations and assisted with financial tasks
• Efficiently addressed employee concerns, fostering positive work atmosphere for 8 employees.