Karabo Thupe
Retail Cashier
Potchefstroom,NW
Summary
Confident and friendly demeanor. Skilled communication. Innovative team builder who is acutely attentive to duties given and customer's needs. Punctual problem solver and avid multitasker. Track record of being a consistent hard worker that contributes to the establishment's long-term success.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Cashier/Customer Sales Assistant
Outdoor Warehouse
03.2024 - Current
- Welcomes customers and helped determine their needs.
- Maintains a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operates cash register for cash, cheque, and credit card transactions with excellent accuracy levels.
- Resolves customer complaints professionally, leading to improved customer relations and loyalty.
- Assists customers with returns, refunds and resolving transaction issues.
- Enhances customer satisfaction by providing efficient and accurate cash transactions.
- Counts money in cash drawers at beginning and end of shifts to maintain accuracy.
Chef
Potchefstroom Country Club
03.2022 - 12.2023
- Ensure standards are maintained during shifts
- Keeping club members satisfied with exceptional service and food
- Conducts regular checks throughout the shift to ensure stock levels are sufficient and hygiene are maintained
- Daily stock takes and explanations of shortages
- Preparing of Food items available on the menu
- Preparing of food for functions and events
- Setting up for functions and events
- Assist with menu planning and ordering of stock for functions and day to day operations
- Making sure safety procedures are followed while working with dangerous equipment
Cashier
Nando's Potchefstroom
09.2020 - 03.2022
- Ensure standards are maintained during shifts
- Coordinates dine in and take away customers to maintain enough space to accommodate all
- Handles customer complaints and resolve related matters
- Take responsibility for float issued and cash handling procedures during shift
- Doing cash up at the end of each shift and balance cards & cash
- Daily stock takes and explanations of shortages
- New staff training
- Ensure customer service is maintained to the highest standard by helping the waiting staff to attend to dine in customers
- Follow up on customer orders and giving them an professional experience
Education
Computer Practice N4 - Computer Practice
Vuselela College
Tourism Management N6 -
Vuselela College
Matric - Grade 12
Baitshoki Secondary School
Itsoseng, North West12-2016
Skills
- Friendly personality
- Customer service oriented and POS systems
- Decisive action
- Passion for people and customer service
- Self-motivated
- Great team player
Owncar
No
Health
Excellent
Personal Information
- Date of Birth: 08/07/98
- Nationality: South African
- Driving License: CODE 10
Characteristics
- Creative and analytical
- Team leader
- Friendly, courteous, and service oriented
- Poised under pressure
- Ability to quickly learn new computer programs
- Ability to effectively plan and execute
Additional Information
References:
Admin Manager Outdoor Warehouse - Lovedelia Nakedi
073 147 0877 / 018 753 0011
Assistant Manager - Nandos Potch - Seneo Lesomo
071 015 3087
Assistant Manager Potch Country Club - Tertius Dove
084 496 3167
Timeline
Cashier/Customer Sales Assistant
Outdoor Warehouse
03.2024 - Current
Chef
Potchefstroom Country Club
03.2022 - 12.2023
Cashier
Nando's Potchefstroom
09.2020 - 03.2022
Computer Practice N4 - Computer Practice
Vuselela College
Tourism Management N6 -
Vuselela College
Matric - Grade 12
Baitshoki Secondary School
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