Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow in new areas of work.
Overview
16
16
years of professional experience
Work History
Office Administrator
Jgt Trading
04.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Recordkeeping, and other administrative functions.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Aiding with client reception as needed.
Creating, maintaining, and entering information into
databases.
Performs Edits on Documents Prepares Documents
Early
Prepares Data Packs for Projects
Keep Track of all Records Scanning,
Printing, Typing, Copying of documents
Interacted with customers professionally by phone,
email or in-person to provide information and directed to desired staff members.
Placing Orders
Opening of new accounts
Filling Vendor Application Forms Manually and Electronically
Office Administration
Dlakavani
Johannesburg
04.2022 - 03.2023
Handled office administration and logistics.
Assisted in office administration and client communication to help manage auditor
Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems.
Completed data input support for various office administration systems.
Maintaining office equipment as needed.
Aiding with client reception as needed.
Creating, maintaining, and entering information into
databases.
Performs Edits on Documents Prepares Documents
Early Prepares Data Packs for Projects Keep Track of all Records Scanning,
Printing, Typing, Copying of documents
Taking Minutes
Interacted with customers professionally by phone,
email or in-person to provide information and directed to desired staff members.
Placing Orders
Opening of new accounts
Invoicing
Inventory Controller
Acdc
04.2021 - 02.2022
Completed physical inventory counts each month.
Completed daily cycle counts to maintain accuracy of records.
Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
Respond to sales inquiries and purchase orders; collect and analyze data to determine appropriate order quantities; process orders for shipment
Ensure incoming product is receipted and managed appropriately
according to company procedure.
Perform critical inventory tasks to ensure the correct amount of items are in stock
Office Assistant
JGT TRADING
07.2016 - 01.2021
Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents and word processing.
Helping organize and maintain office common areas.
Performing general office clerk duties and errands.
Organizing travel by booking accommodations and reservations needs required.
Maintaining office equipment as needed.
Aiding with client reception as needed.
Creating, maintaining, and entering information into databases.
Performs Edits on Documents Prepares Documents Early Prepares Data Packs for Projects Keep Track of all Records Scanning, Printing, Typing, Copying of documents Taking Minutes
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Placing Orders
Opening of new accounts
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Document Controller
ABB
12.2014 - 06.2016
Updating filing System Performs Edits on Documents Prepares Documents Early Prepares Data Packs for Projects Keep Track of all Records Scanning, Printing, Typing, Copying of documents.
Carefully reviewed all documents and reports for completeness and accuracy.
Managed file archival and information retrievals.
Document Controller
ABB
09.2012 - 04.2013
Updating the filing System
Performs Edits on Documents
Prepares Documents Early
Prepares Data Packs for Projects
Keep Track of all Records
Reason for Leaving: Contract Ended.
Admin Clerk
Tupperware
08.2012 - 09.2012
Filling, Answering Incoming calls,
Data Capturing
Administrative work
Receiving of Stock, Recruiting
Reason for Leaving: Better Opportunity.
Admin Clerk (Learner/ Trainee)
Ennerdale SAPS, ViaProvantage Media
01.2010 - 12.2010
HRM- Assisting with Filling,
Switch board – Answering Incoming calls, Greeting Callers Providing Inf
ormation, Transferring Calls And/ Or Taking Messages as Necessary, Re
lay A
And Route Written Verbal Messages.
Finance Office-Registering Claims and Issuing and Distributing Telepho
ne Bills to Members Of The Station
Reason for Leaving: Contract Ended.
Care Worker
JD Selections, Geriatric Care
12.2008 - 08.2009
Traveled to clients' homes to provide healthcare services and promote continuity of care.
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Provided direct personal care and administrative services to clients.
Provided mobility assistance such as walking and regular exercising.
Education
No Degree - Psychology
Alison
Online
09-2022
Certificate in Food and Beverages - undefined
Empilweni Nursing College
Certificate in Health Workers Course - undefined
RIMS Imformage
Certificate in Call Centre NQF Level 2 - undefined
Subjects: Identify and Respond to Customer Needs, Maintain and Adapt Oral Com
munication; Implement contact Centre Specifics Sales; Technics to Gen
erate sales through a Contact Centre; Access - undefined
Skills
Innovative thinking
Customer Service Skills
Communication
Active Listening
Adaptability
Office administration
Teamwork Skills
Database entry
File organization
Customer engagement
Document management
File maintenance
Mail handling
Customer relationship management (CRM)
Word processing
Inventory management
Managing office supply inventory
MS office
Accomplishments
Warrant Officer Masenya Position: Head of HR
Company Name: Emmerdale SAPS
Contact Number: 011 855 1016
Name: Mulalo Magidimisa
Position: Manager
Company Name: ABB
Contact Number: 010 202 5000
Name: Alexandra George
Position: Head of Project Management (lV)
Company Name: ABB
Contact Number: +27 10 202 5412
Name: Ben Hefer
Position: Office Manager
Company Name: JGTTRADING
Contact Number: 087 153 6598.
Timeline
Office Administrator
Jgt Trading
04.2023 - Current
Office Administration
Dlakavani
04.2022 - 03.2023
Inventory Controller
Acdc
04.2021 - 02.2022
Office Assistant
JGT TRADING
07.2016 - 01.2021
Document Controller
ABB
12.2014 - 06.2016
Document Controller
ABB
09.2012 - 04.2013
Admin Clerk
Tupperware
08.2012 - 09.2012
Admin Clerk (Learner/ Trainee)
Ennerdale SAPS, ViaProvantage Media
01.2010 - 12.2010
Care Worker
JD Selections, Geriatric Care
12.2008 - 08.2009
Certificate in Food and Beverages - undefined
Empilweni Nursing College
Certificate in Health Workers Course - undefined
RIMS Imformage
Certificate in Call Centre NQF Level 2 - undefined
Subjects: Identify and Respond to Customer Needs, Maintain and Adapt Oral Com
munication; Implement contact Centre Specifics Sales; Technics to Gen
erate sales through a Contact Centre; Access - undefined
DIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTDDIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTD