KARABO NKADIMENG
219 Jan Smuts Parktown North, Randburg
Summary
I am a versatile individual with diverse interests and ambitions, driven by purpose and compassion. My journey encompasses roles as an entrepreneur, investor, music artist, and a dedicated student pursuing Accounting Science at UNISA. Currently, I serve as a Brand Ambassador, Sales Consultant, Cashier, and Customer Service representative at Carroll Boyes Functional Art. This role allows me to share my passion for functional art while developing my skills in customer relations and sales. As an entrepreneur, I have run various small businesses, gaining both successes and invaluable lessons from challenges. I view these experiences as opportunities for personal and professional growth. I believe greater opportunities await me, and I am committed to a spiritual journey that aligns with my career goals in Financial Accounting. My aspiration is to become a Chartered Accountant (South Africa), demonstrating my dedication to the field. In my free time, I enjoy producing music, singing, and songwriting, which allows me to connect with my creative side. I look forward to embracing the future and uncovering the path to my dreams.
Overview
4
4
years of professional experience
Work History
Brand Ambassador, Assistant Manager
CaRRol BoYes Functional Art
Polokwane/Melrose Arch
12.2024 - Current
- Developed and maintained strong relationships with key stakeholders, ensuring brand loyalty and repeat business.
- Conducted product demonstrations and training sessions for team members, enhancing their product knowledge and sales effectiveness.
- Promoted brand values through exceptional customer interactions, fostering a positive store environment and enhancing customer satisfaction.
- Created engaging in-store displays that aligned with brand messaging, attracting attention and improving overall product visibility.
- Collaborated with team members to ensure adherence to brand standards, facilitating a consistent and compelling customer experience.
- Provided customer service support during promotional events or when needed.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Engaged customers through social media platforms to create a sense of community around the brand.
- Created content such as videos, blogs, and articles highlighting the company's offerings.
- Promoted positive company image through superior customer service experiences.
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Created content for social media, including posts, stories, and videos.
- Employed basic selling techniques to engage with customers.
- Provided exceptional customer service to enhance brand reputation.
- Conversed with customers to share information about products and services.
- Resolved conflicts between team members in an effective manner.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Store Manager
The Fry Vault Pty Ltd
Tembisa/Polokwane
06.2023 - 08.2024
- Maintained a balanced till at the end of each shift, meticulously documenting all transactions and discrepancies.
- Participated in staff meetings, offering constructive feedback on service improvement and operational efficiency.
- Reconciled discrepancies between sales and inventory, identifying sources of shrinkage and recommending preventative measures.
- Assisted in menu planning and price adjustment by providing feedback on customer preferences and spending patterns.
- Packed purchased items properly to prevent damage to delicate products.
- Assisted in inventory management tasks, including stock takes and product ordering.
- Adapted to varies payment systems and technologies, enhancing transactional flexibility.
- Conducted daily cash drawer reconciliations, identifying and rectifying discrepancies promptly.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Sales Assistance/Cashier
Top T Ceramic Pty Ltd
Seshego
03.2022 - 02.2023
- Provided after-sales support, addressing any issues with orders and facilitating returns or exchanges.
- Engaged in continuous professional development to enhance sales techniques and industry knowledge.
- Monitored sales floor activity, offering assistance and expert advice to customers, thus improving shopping experience and customer satisfaction.
- Participated in strategic planning sessions to align sales goals with company objectives.
- Used advanced, smart and innovative selling techniques and sales strategies to increase customer interest in the company's offering.
- Additional duties; General Work, Customer Service, Stock Count and Inventory Management, Housekeeping etc.
Concrete Work
Tshidaho Construction Services
Polokwane, Seshego
02.2021 - 07.2021
- Set up reinforced concrete frameworks and structures for construction projects by mixing raw materials to form concrete.
- Established safety protocols for handling and testing concrete materials, reducing workplace accidents and injuries.
- Mixed and poured concrete, carefully following specified measurements to support foundation work.
- Negotiated contracts with clients, clearly defining scope of work, timelines, and payment terms.
- Constructed and dismantled complex formwork structures, trees, concrete foundations, walls and columns on various construction sites.
- Builded mine walls and installed storm water pipes and road catch drains and V- Drainages.
Education
Higher Certificate - Accounting Science
UNISA- UNIVERSITY OF SOUTH AFRICA
06.2025
Diploma - Retail Management
Alison
Online 05-2025
Certificate - Introduction To Computer Hardware And Software
Alison
Online 01.2024
Certificate - The Art of Sales: Fundamentals of Selling
HP-LIFE
Online 01.2024
Agile Project Management Certificate -
01.2024
Wholesale & Retail Management -
01.2022
Level 2/3 - Civil Engineering Roads Construction
Capricorn TVET College
Polokwane Seshego 01.2019
Matric Grade 12 - General Studies
Masedibu High School
Seshego Polokwane 01.2016
Skills
- Microsoft Office 365
- Microsoft Excel
- SAP Cashier/Inventory
- QuickBooks
- Sage Accounting
- Computer Hardware & Software
- Attention to details
- Analytical Skills
- Problem solving
- Communication
- Written communication
- Oral communication
- Strategic planning
- Competitor research
- Customer retention
- Customer service
- Public speaking
- Inventory management
- Visual merchandising
- Sales techniques
- Effective communication
- Team building
- Conflict resolution
- Engaging storytelling
- Effective networking
- Adaptable personality
- Social media expertise
- Sales and negotiation tactics
- Customer engagement
- Sales
- Goal-oriented mindset
- Data-driven decision making
- Customer relations
- Business growth
- Store promotions
- Floor operations and displays
- Sales expertise
- Brand awareness
- Relationship builder
- Time management mastery
- Team leadership qualities
- Creative thinking
- Multitasking capacity
- Cross-selling
- Odoo Pos
Hobbies and Interests
- Chess Player
- Music Production
- Entertainment
- Social Events
- Content Creator
- Entrepreneurship
Languages
English
Upper Intermediate
B2
Sepedi
Proficient
C2
Afrikaans
Elementary
A2
Zulu
Intermediate
B1
Timeline
Brand Ambassador, Assistant Manager
CaRRol BoYes Functional Art
12.2024 - Current
Assistant Store Manager
The Fry Vault Pty Ltd
06.2023 - 08.2024
Sales Assistance/Cashier
Top T Ceramic Pty Ltd
03.2022 - 02.2023
Concrete Work
Tshidaho Construction Services
02.2021 - 07.2021
Higher Certificate - Accounting Science
UNISA- UNIVERSITY OF SOUTH AFRICA
Diploma - Retail Management
Alison
Certificate - Introduction To Computer Hardware And Software
Alison
Certificate - The Art of Sales: Fundamentals of Selling
HP-LIFE
Agile Project Management Certificate -
Wholesale & Retail Management -
Level 2/3 - Civil Engineering Roads Construction
Capricorn TVET College
Matric Grade 12 - General Studies
Masedibu High School
Similar Profiles
Cecilia LaubscherCecilia Laubscher
Area Field Visual Merchandiser at Carrol BoyesArea Field Visual Merchandiser at Carrol Boyes
Ruby HirdRuby Hird
Sales Assistant at BoyesSales Assistant at Boyes
Cody NajeraCody Najera
Electrician at Jimmy Boyes ElectricElectrician at Jimmy Boyes Electric
Charl KockCharl Kock
Operations Manager at Labat Africa LimitedOperations Manager at Labat Africa Limited
Busisiwe MoipusiBusisiwe Moipusi
Teacher Assistant at Lion Park Primary SchoolTeacher Assistant at Lion Park Primary School