Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Karabo Mokale

Assistance Manager
Gauteng
Karabo Mokale

Summary

Dynamic Assistant Manager at Alchemy Foods with a proven track record in operations management and team leadership. Enhanced customer satisfaction and drove sales growth through strategic merchandising and effective problem-solving. Skilled in employee scheduling and fostering collaboration, resulting in a motivated workforce and improved performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Adept individual with more than 10 years working as Manager for 3 revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Overview

3
years of professional experience

Work History

Alchemy Foods

Assistant Manager
11.2022 - 02.2026

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Tshepagalang Secondary School
Brits, South Africa

No Degree from Grade 12
04.2001

University Overview

Skills

Operations management

Team leadership

Employee performance evaluations

Cost reduction

Problem-solving

Task delegation

Employee scheduling

Decision-making

Customer service

Sales growth

Timeline

Assistant Manager
Alchemy Foods
11.2022 - 02.2026
Tshepagalang Secondary School
No Degree from Grade 12
04.2001
Karabo MokaleAssistance Manager