Karabo Mohlala
Office Manager
Johannesburg
Summary
Highly organized and proactive Office Manager with over 5 years of experience in administration, operations, and executive support. Adept at managing office procedures, streamlining administrative systems, and leading high-performing support teams. Known for maintaining confidentiality, managing competing priorities, and improving internal processes to enhance productivity and cost-efficiency. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
Work History
Office Manager
E Squared Investments (Pty) Ltd
08.2021 - Current
- Principal communication channel between Shared Services IT and E Squared to guarantee maximum uptime of IT systems and prompt resolution of any IT problems.
- Assume responsibility for purchasing all office supplies in accordance with the procurement policy, including furniture, general office supplies, and infrastructure.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintain a good rapport with the building managers in each location where E Squared has offices or office space to guarantee availability of a suitable workspace and the prompt settlement of building-related concerns.
- Serve as the office's custodian and ensure that meeting room reservations are kept up to date and in compliance with regulations, office security and insurance are current and up to par, adequate office supplies are always available.
- Serve as the office's caretaker and make sure that repairs and upkeep are done on time, within budget, and that the workspace is kept tidy and hygienic.
- Make certain that every E Squared property is recorded and entered into the appropriate fixed asset register. This involves completing regular reconciliations of the fixed asset register.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Coordinate the end-to-end onboarding process for new employees to ensure a smooth integration into the company.
- Act as the go-to contact for new hires, addressing any queries related to company policies, benefits, and administrative procedures.
- Prepare and submit detailed monthly reconciliation reports to the Finance department, flagging any irregularities
- Act as the company's values ambassador, promoting the company's principles and culture at all organisational levels and acting as a liaison for staff members to discuss issues or suggestions pertaining to the culture.
Office Assistant & Personal Assistant
PC Palace Enterprise (Pty) Ltd
08.2018 - 07.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Oversaw a 14-line switchboard and made sure that communications flowed quickly and professionally.
- Facilitated smooth operations by efficiently handling incoming mail, and visitor inquiries.
- Arranged and upheld the MD's calendar, making sure that every meeting was prepared and attended on time.
- Supervised interns and assisted with process compliance and team onboarding.
Receptionist
Amesi Trading Services (Pty) Ltd
04.2017 - 07.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed front-desk operations and received 50+ guests daily, ensuring a professional and secure environment.
- Arranged complex travel logistics for staff across multiple African regions.
- Developed and implemented petty cash procedures, reducing unnecessary spending.
- Organized annual conferences for our international teams, including dietary and logistical considerations.
- Designed a new filing system that significantly improved document accessibility and organization.
Education
BBA - Financial Management
Varsity College
Johannesburg, South Africa05-2026
Business Science Foundation Programme Certificate - Business Administration
Monash South Africa
Johannesburg, South Africa05-2014
Skills
- Office & Facilities Management
- Budget Monitoring & Expense Reporting
- Executive Assistance & Calendar Management
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Accounting Software (eg, Sage Pastel, Tradogram and Zoho – basic)
- Professional Verbal & Written Communication
- Event Planning (Meetings, Conferences, Team Events)
- Minute Taking & Report Compilation
- Problem-Solving
Additional Information
- Date of Birth: 26 August 1994
- Nationality: South African
Timeline
Office Manager
E Squared Investments (Pty) Ltd
08.2021 - Current
Office Assistant & Personal Assistant
PC Palace Enterprise (Pty) Ltd
08.2018 - 07.2020
Receptionist
Amesi Trading Services (Pty) Ltd
04.2017 - 07.2019
BBA - Financial Management
Varsity College
Business Science Foundation Programme Certificate - Business Administration
Monash South Africa
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