Karabo Mogola

• Maintained safe driving records by strictly following traffic rules and regulations.
• Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
• Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
• Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.

I only worked for this great company for only four months. i was unfortunately dismissed. working here taught me to always put my best foot forward, never to succumb to fear, be honest and take accountability for my mistakes.

• Tracked flight schedules to promote on-time landings and avoid loading delays.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
• Coordinated ground crew activities to complete objectives on schedule.

• Provided exceptional customer service with empathetic listening and effective problem-solving skills.
• Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
• Adapted communication style based on each individual''s needs, providing clear instructions for non-native English speakers or those requiring additional support.
• Fostered a welcoming environment at the gate area by engaging in friendly conversations with travelers and attending promptly to their concerns.