Karabo Mofokeng
Johannesburg
Summary
Results-driven Individual with hands-on experience in digital marketing, social media strategy, and brand management. Proven ability to increase customer engagement and sales through data-driven campaigns and innovative content strategies whilst delivering customer service and administrative excellence, including clerical support , public interaction and calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Boston City Campus
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled administration tasks such as paperwork & switchboard management.
- Recording confidential student records whilst filing in an attentive to detail manner.
Junior Sales Executive
Hatfield Motor Group
11.2023 - 11.2024
- Developed and executed targeted GWM social media campaigns via Facebook and WhatsApp Business, resulting in a steady increase of product visibility and queries about advertised vehicles.
- Created high-converting Facebook & TikTok ads, generating 10+ new leads per week.
- Assisted customers with inquiries, vehicle test drives, and after-sales support, contributing to an increase in customer satisfaction within the dealership.
- Maintained showroom appearance and supported strategic sales initiatives to drive revenue.
- Created Canva and Cap cut designed social media video's for customer's after handoff delivery of their vehicles.
- Assisted Stock Controller with management of vehicle keys, filing paperwork and administrative tasks as well.
Marketing Assistant
Axiz Pty Ltd
03.2022 - 07.2023
- Orchestrated event planning and project management, enhancing brand visibility and customer engagement.
- Designed visually compelling marketing materials for HPI and Dell using Canva & Adobe tools, resulting to an increase in campaign engagement.
- Maintained marketing inventory, ensuring promotional material availability.
- Assisted with event management setups such as seating, tables and guest registrations.
Education
Dipolma of Marketing Management - Social Media Management
Boston City Campus
01.2023
Skills
- Content Creation
- Copywriting
- Cold Calling
- Switchboard Management
- Social Media Management
- File management
- Canva Creation
- TikTok\Facebook Ads Management
Certification
Social Media Management, Hubspot, 10/2023
Timeline
Receptionist
Boston City Campus
01.2025 - Current
Junior Sales Executive
Hatfield Motor Group
11.2023 - 11.2024
Marketing Assistant
Axiz Pty Ltd
03.2022 - 07.2023
Dipolma of Marketing Management - Social Media Management
Boston City Campus
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