Karabo Mofokeng
Johannesburg
Summary
Energetic and creative individual with passion for innovative marketing strategies and collaborative spirit. Possesses strong foundation in digital marketing principles and social media management, coupled with analytical skills to interpret marketing data effectively. Excels at crafting compelling content and driving engagement to support overall marketing objectives.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Receptionist
Boston City Campus
Rosebank
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Executive Trainee
Haval Midrand
11.2023 - 11.2024
- Enhanced customer engagement and showroom traffic by developing and executing targeted social media campaigns using Facebook ads and TikTok promotions to accelerate sales.
- Delivered exceptional customer service by assisting with inquiries, vehicle information, and test drives, contributing to an uplift in customer satisfaction and repeat visits.
- Streamlined administrative processes and maintained showroom appearance, ensuring a welcoming environment that supported sales objectives and operational efficiency.
Marketing Assistant
Axiz (Pty) Ltd
03.2023 - 07.2024
- Orchestrated project and events management, ensuring seamless execution and alignment with internal and external brand messaging, directly contributing to enhanced team cohesion and resource optimization.
- Innovated design solutions for HPI and Dell using Canva and Adobe tools, resulting in an uplift in campaign conversions through visually compelling marketing materials.
- Maintained marketing inventory, overseeing stock levels of promotional materials and merchandise.
Shop Assistant
Bafana's Kota Business
05.2021 - 01.2022
- Enhanced customer experience and sales by proactively managing and fulfilling orders, as evidenced by an increase in repeat customer transactions, by employing effective communication and organizational skills
- Boosted inventory efficiency through meticulous stock taking and reporting, contributing to improved business operations and decision-making
- Initiated and executed a small-scale marketing campaign to promote in-store specials using social media tools via Facebook ads leading to an uplift in store traffic and sales.
Education
Diploma in Marketing Management - Marketing Management
Boston City Campus
Alberton 01.2020 - 01.2022
Matric Certificate -
Alberton High School
Skills
Microsoft Word and Excel
Telephone skills
Canva Editing
Social Media Managment
Administrative support
References
- Daniel Strickland (Haval) : +27 74 900 1313
- Kopano Mashifane(Axiz): +27 81 390 8989
Timeline
Receptionist
Boston City Campus
01.2025 - Current
Sales Executive Trainee
Haval Midrand
11.2023 - 11.2024
Marketing Assistant
Axiz (Pty) Ltd
03.2023 - 07.2024
Shop Assistant
Bafana's Kota Business
05.2021 - 01.2022
Diploma in Marketing Management - Marketing Management
Boston City Campus
01.2020 - 01.2022
Matric Certificate -
Alberton High School
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