Karabo Matsi
6th-7th Avenue Alexandra
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Merchandiser
365 Dischem
Johannesburg
01.2018 - Current
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Verified products appeared at correct locations in proper quantities.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Answered customer questions regarding store merchandise, department information and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Planned and coordinated product availability for advertising and promotion purposes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Updated manuals to reflect amending of rates, rules or regulations.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Managed scheduling and task delegation for Number-member warehouse team.
- Checked product levels and recommended new purchases.
Merchandiser
365 Checkers
Johannesburg
03.2015 - 01.2017
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Greeted store customers and discussed needs.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Sales Assistant Team Member
UDM International
Pretoria
02.2015 - 12.2015
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Fielded customer questions to share information about products, availability and pricing.
- Coordinated logistics and catering for meetings and sales events.
- Facilitated ordering and processing of business cards and nameplates for sales team.
- Worked with loss prevention in monitoring shopper behavior.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Gathered and prepared sales materials in preparation for sales meetings.
Education
Matric -
Mohlakamotala High School
Modimolle 01.2008 - 12.2012
N1-n4 Mechanical - Mechanical Engineering
Lephalale Tvet College
Lephalale 01.2013 - 12.2016
Skills
Vendor relations
Price tagging and shelf labeling
Pricing controls
Reliable and punctual
Retail sales professional
Customer Response
Shipping procedures understanding
Safety processes and procedures
Warehousing functions
Product location
Shipping and receiving
Competitive analysis
Order fulfillment
Customer relationships
Merchandising
Performance improvement
Pricing strategies
Shelving of products
Heavy lifting
Retail materials management
Warehouse safety
Equipment operation
Accomplishments
- Created a successful merchandising business model that was implemented company-wide.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Merchandiser
365 Dischem
01.2018 - Current
Merchandiser
365 Checkers
03.2015 - 01.2017
Sales Assistant Team Member
UDM International
02.2015 - 12.2015
N1-n4 Mechanical - Mechanical Engineering
Lephalale Tvet College
01.2013 - 12.2016
Matric -
Mohlakamotala High School
01.2008 - 12.2012