Karabo Henrietta Mmabane

• Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Conducting regular scheduled team meetings to dicuss updates,challenges, process changes or improvements and other issues affecting the team.
• Develop and implement strategies to maximize customer satisfaction.
• Empowering the team to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Implement quality control systems to boost overall product consistency and reliability.
• Maintain healthy stakeholder engagements and continued relationship building programs.
• Monitoring the signing of register daily and online leave application process.
• Submission of individual productivity report (stats).
• Analyzed and reported on key performance metrics to senior management.

• Validate and process the creation of customer consumption bills, calculate and effect the applicable tariff and rate change using the SAP ISU system. Bill exceptions and ensure billing accuracy and revenue completeness.
• Assess the creditworthiness of new and existing customers. Generating and sending invoices to customers. Monitoring and tracking pending invoices. Addressing and resolving payment discrepancies, disputes and billing issues. Maintaining accurate records of customers' payment history and debt recovery efforts.
• Building and maintaining solid relationships with debtors while enforcing payment obligations.

Department: Key Accounts

Directorate: Group Finance

Contact Person: LaurenM@joburg.org.za

Contact No: 0694837332

SAP No: 30124062 / 10043331

• Verify Purchase requisitions by comparing items requested to master list.
• ensure that the required goods and services are sourced efficiently and in line with supply chain policies and procedures
• Issue RFQ documents to suitable supplier or preferred supply list
• Evaluate quotations received from suppliers
• Ensure purchase orders are distributed timeously to suppliers, user departments and Finance.
• Process purchase orders to the supplier by verifying specification, price and delivery, in line with the Supply chain management (SCM) policy and procedures
• Negotiate rates with the preferred supplier to attain savings
• Obtaining approval from requisitioning department
• Ensure that BBBEE is implemented in our processes
• Expedite PO (Purchase Orders) to ensure timely delivery
• Checking/inspection of incoming material if they are being damaged and maintain assets register and manage stock discrepancies and disposal
• Capturing receipts/invoices of goods and services after delivering process
• Create Goods receipt
• Ensures approved supplier list is maintained, and new suppliers are approved
• Run monthly spend report, orders placed, value, savings, BBBEE spent.

Contact Person: Chris Van Jaarsveld (CEO)

Contact No: 071 570 7559

• Verify Purchase requisitions by comparing items requested to master list.
• Ensure that the required goods and services are sourced efficiently and in line with supply chain policies and procedures
• Issue RFQ documents to suitable supplier or preferred supply list
• Evaluate quotations received from suppliers
• Ensure purchase orders are distributed timeously to suppliers, user departments and Finance.
• Process purchase orders to the supplier by verifying specification, price and delivery, in line with the Supply chain management (SCM) policy and procedures
• Negotiate rates with the preferred supplier to attain savings
• Obtaining approval from requisitioning department
• Ensure that BBBEE is implemented in our processes
• Expedite PO (Purchase Orders) to ensure timely delivery
• Checking/inspection of incoming material if they are being damaged and maintain assets
• Register and manage stock discrepancies and disposal
• Capturing receipts/invoices of goods and services after delivering process
• Create Goods receipt
• Ensures approved supplier list is maintained, and new suppliers are approved
• Run monthly spend report, orders placed, value, savings, BBBEE spend.

Contact Person: Marloe Jo-Ann Veltman (Procurement Manager)

Contact No: 071 037 5877

CIPS Member: Membership No. 005390671

Systems: Pastel Evolution

• Preparing Re-Order Reports
• Placing orders with Local and International Suppliers
• Preparing Payments for International Suppliers
• Receiving of goods on the system
• Liaising with International suppliers as to stock availability and Production time
• Expediting – Constant Follow ups
• Stock takes when necessary, disputes on count sheets.
• Maintained complete documentation and records of all purchasing activities.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.

Contact Person: Natalee Kruger (Procurement Manager)

Contact No: 072 403 3130

System: Pastel Accounting & Evolution (Version 11)

• Assessing the needs of the company, and understanding the requirements.
• Conducting research for potential suppliers.
• Evaluate potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
• Ensure approved supplier list is maintained and new suppliers are approved.
• Negotiate favorable prices and payment terms with suppliers, resulting in improved cash flow management for the company.
• Coordinating deliveries,working with suppliers to design delivery schedules for each each branch of the company.
• Managing supplier relationships by conducting regular performance evaluations and providing constructive feedback.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Checking/inspection of incoming material if they are being damaged and maintain assets

registery and manage stock discrepancies and

manage disposals.

• Capturing receipts/invoices of goods and services after delivering process
• Create Goods receipt
• Participate in cycle count/stock taking activities

Contact Person: Matthys Lundall (Chief Procurement Officer)

Contact No: 071 603 4177

CIPS Member: Membership No. 005390671

Systems: Pastel Evolution, Intenda System and SAP

• Draw-up RFQ documents
• Issue RFQ Documents to vendors
• Evaluate RFQ proposals received from vendors
• Draw-up comparative schedule
• Negotiate rates with the preferred bidder to attain savings
• Recommend and submit comparative to customers for approval and signature
• Ensure that BBBEE is implemented in our processes
• Expedite PO (Purchase Orders) to ensure timely delivery
• Create Goods receipts
• Run monthly spend report depicting, orders placed, value, savings, BBBEE spend
• Contact Person: Sidney Sekete
• Contact No: 082 620 8830 / 011 495 0742
• System Trained On: My SAP

• Assisting customers with their cell phone accounts, Handsets queries and other related cell phone queries.
• Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
• Provided exceptional service by actively listening to customer concerns and offering tailored solutions.

• Developed a strong rapport with customers, ensuring repeat business and positive feedback.

Contact Person: Pranitha

Contact No: 011 628 0350