Kanyiso Mayekiso

• Enhanced team performance with regular training sessions and performance evaluations, fostering professional growth.
• Achieved high levels of client satisfaction by rapidly resolving concerns or issues with a solution-focused approach.
• Provided expert guidance on industry standards and best practices, elevating the quality of service offered to clients.
• Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and deliver results.

• Facilitated cross-functional collaborations between departments such as Marketing and Product Development in order to improve product offerings.
• Analyzed market trends, identifying areas of opportunity for competitive advantage.
• Established strong client relationships for increased customer loyalty and repeat business.

• Generated increased sales revenue through effective lead generation and follow-up efforts.
• Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

Reconcile Creditors accounts with their statements and provide remittances to clients

• Organized company-wide events such as seminars and workshops, facilitating knowledge-sharing opportunities for employees.
• Spearheaded digital transformation initiatives, optimizing workflow efficiency through the use of technology platforms.
• Provided exceptional customer service, addressing inquiries in a timely manner and resolving issues effectively.
• Supported executive leadership by managing schedules, coordinating travel arrangements, and preparing meeting materials as needed.

• Streamlined financial processes by implementing efficient administrative systems.
• Supported department heads with expense tracking, providing detailed reports on spending patterns and trends.
• Optimized office workflows by organizing files, managing databases, and updating essential documents as needed or requested by colleagues or management team members.