Kamohelo Morabe
Gauteng
Summary
Detail-oriented Store Assistant with expertise in stock management and customer engagement. Skilled in inventory control and visual merchandising, optimising product availability and store presentation. Committed to delivering outstanding customer service through tailored product recommendations and a well-maintained shopping environment.
Overview
1
1
Language
3
3
years of professional experience
Work History
Store Assistant
Voltex Pty Ltd
Gauteng, South Africa
07.2024 - Current
- Managed stock levels on shelves, ensuring products were readily available for customers.
- Assisted customers in locating products, offering recommendations based on specific needs.
- Guided customers in finding products throughout the store., offering recommendations based on their preferences.
- Initiated positive customer interactions at the entrance., offering assistance and guidance to improve the shopping experience.
- Maintained neat, clean, and organised shelves through effective visual merchandising, enhancing customer shopping experience.
- Maintained a tidy and organised store environment, adhering to company cleanliness standards.
- Organised and displayed items in a visually appealing manner.
- Coordinated delivery processing and organised backstock on shelves, ensuring timely product availability for customers.
- Assisted in inventory management, conducting regular stock takes to prevent discrepancies.
- Conducted regular stock takes, identifying discrepancies and reporting findings to management.
- Assisted in annual stocktaking through counting, record-keeping and documenting.
- Enhanced product availability and inventory accuracy through precise stock counts and proactive vendor communication for replenishment.
- Collaborated with the management team on inventory control, reducing stock loss.
- Assisted in the training of new staff, sharing knowledge and best practices for store operations.
- Adhered to health and safety guidelines to prevent accidents and ensure a secure workplace.
- Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
- Attended training sessions focused on enhancing customer service skills. and to enhance product knowledge and customer service skills.
- Coordinated with team members to maintain a tidy and safe shopping environment.
- Participated in team meetings, contributing ideas for improving shop performance.
- Assisted customers with testing and selecting products suited to individual tastes, styles or needs.
Troubleshooter
Trigz Pty Ltd
Gauteng, South Africa
06.2023 - 01.2024
- Reviewed electronic circuit board schematics to troubleshoot circuitry effectively.
- Tested and inspected electronic hardware to locate faults and failures.
- Repaired malfunctions in circuitry and system structures to full working order.
- Replaced defective electronic components to restore hardware performance.
- Carried out set-up calibration testing and circuit troubleshooting for components.
- Implemented process improvements to reduce occurrence of common faults.
- Completed preventative maintenance checks to stop issues before major breakdowns.
- Performed preventative care on tools and equipment to maintain full working order.
- Installed new hardware compatible with operating system requirements.
- Coordinated with team members to solve challenging technical problems.
- Cultivated strong working relationships to support colleagues in resolving complex repairs.
- Followed company repair guidelines and policies while spotting improvement opportunities.
- Oversaw spare parts and repair tools inventory, ensuring timely ordering of supplies.
- Managed multiple tasks under tight deadlines through organised daily routines.
- Kept workshop and storage areas tidy and hazard-free to protect productivity.
- Maintained up-to-date knowledge of consumer electronics technology and repair techniques.
- Adhered to health and safety guidelines to keep workplace safe.
- Recorded repair details and parts used for accurate billing tracking.
Education
NQF Level 3 - Plumbing
Xilembeni Projects
Alrode, GP01-2022
Matric -
Landulwazi Comprehensive School
Tokoza, GP01-2021
Skills
- Inventory management
- Stock control
- Visual merchandising
- Product knowledge
- Customer service and support
- Staff training
- Team collaboration
- Problem solving
- Attention to detail
- Multitasking ability
- Verbal communication
- Active listening
- Complaint resolution strategies
- Microsoft Office proficiency
- Numeracy skills
- Warehouse equipment operation
- Warehouse operations management
- Just-in-time inventory control
- Retail software proficiency
Languages
English
Upper Intermediate
B2
Interests
- Chess
- Electrical connection and Products
Timeline
Store Assistant
Voltex Pty Ltd
07.2024 - Current
Troubleshooter
Trigz Pty Ltd
06.2023 - 01.2024
NQF Level 3 - Plumbing
Xilembeni Projects
Matric -
Landulwazi Comprehensive School