Kamohelo Mofokeng
Telemarketer
Johannesburg
Summary
Accomplished Call Centre Agent with 4 years of experience in customer service. Consistently hitting KPIs by proactively following up leads and opportunities. Delivers exceptional results and flourishes in fast-paced, dynamic environments.
Overview
6
6
years of professional experience
Work History
Telemarketer
Avbob Mutual Assurance
09.2020 - Current
Duties and responsibilities:
- Calling potential internal and external client
- Making sure that the clients understand the product they are taking
- Doing administrative work when clients need to make changes on their policies
- Complying to all rules and regulations in terms of compliance, TCF and POPI
Education
Diploma in Human Resource Management -
Boston City Campus
Johannesburg12.2018
Grade 12 -
National Senior Certificate
Thaba Jabula Secondary SchoolRE5 -
Moonstone
Skills
Can multitask
Data entry
Adaptability and dependability
Customer service
MS office
Scripted calls
References
Mr Siyathemba Maphumulo (Supervisor)
082 934 1022
Siyamaph@avbob.co.za
Mr Ray Sixishe (Manager)
012 303 2031
Rsixishe@avbob.co.za
Timeline
Telemarketer
Avbob Mutual Assurance
09.2020 - Current
Grade 12 -
National Senior Certificate
RE5 -
Moonstone
Diploma in Human Resource Management -
Boston City Campus