Kamohelo Bapela
TECHNICIAN
Johannesburg
Summary
Dynamic technician with a proven track record at Diversey, enhancing customer satisfaction through expert troubleshooting and efficient installation of dosing systems. Skilled in technical services and customer training, demonstrated rapid learning ability and exceptional selling skills. Achieved consistent safety and training standards, driving significant improvements in operational efficiency.
Overview
8
8
years of professional experience
Work History
Technician
Diversey
South Africa
03.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Doing Installation of dosing system for Kitchens, Housekeeping and Laundry in various stores, hotels, old age homes and kitchens at various places in South Africa.
- Conducted trainings on dosing system operations, safe handling of chemicals, product applications and Hygiene.
- Traveling to various customers
- Mounting of products mini guides on walls
- Installation and maintenance of Dosing pumps for Dishwasher machines , Laundry machines and Kitchen cleanings Dosing systems
- Repairs and maintenance of Floor cleaning machines and preparation of new cleaning machines that will be delivered upon customer purchases
Sales and Marketing Intern
SealedAir Diversey/ Diversey
South Africa
03.2016 - 01.2019
- Compiling and creating wall charts ( product mini guides.
- Compiling customer product files for all products that being used by various customers.
- Binding and creating presentation files
- Assisted in creating written, video, and image content for marketing purposes.
Education
N4 Certificate - Financial Management
Ekurhuleni West College
Johannesburg South Africa 06.2015
Matric -
Thuto-pele Secondary School
Johannesburg South Africa 12.2013
Skills
Technical skills ( installation and service of Dosing systems
Languages
English
Advanced (C1)
Xhosa
Upper intermediate (B2)
Isizulu
Upper intermediate (B2)
Sotho
Bilingual or Proficient (C2)
North Sotho
Bilingual or Proficient (C2)
Timeline
Technician
Diversey
03.2019 - Current
Sales and Marketing Intern
SealedAir Diversey/ Diversey
03.2016 - 01.2019
N4 Certificate - Financial Management
Ekurhuleni West College
Matric -
Thuto-pele Secondary School
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