Kamogelo Ryann Mbatha
Product Manager
Summary
Analytical and strategic Product Manager with a strong background in Informatics and enterprise software ecosystems. Combines a solid foundation in data structures, SQL database management, and full-stack development with product strategy to translate complex data into actionable roadmaps. Proven ability to bridge cross-functional technical teams with business goals, building scalable user-centric solutions, optimizing operational workflows, and delivering measurable enterprise value.
Overview
2
2
years of professional experience
Work History
Product Manager
Walmart
01.2026 - Current
- Collaborated with cross-functional teams to define product requirements and specifications.
- Conducted market research to identify customer needs and competitive landscape.
- Coordinated product testing efforts, gathering feedback to enhance usability.
- Assisted in developing user stories and acceptance criteria for new product features.
Business Analyst
First National Bank
01.2025 - 12.2025
- Conducted in-depth data analysis to identify trends, enabling informed decision-making and enhancing operational efficiency.
- Collaborated with cross-functional teams to gather requirements and streamline processes, improving project outcomes and timelines.
- Assisting with the creation of FNB’s Conversational AI Strategy to enhance customer interaction and service delivery across digital channels.
- Supporting the development of tools and frameworks which enable business units to exploit Conversational AI to enhance customer experience.
- Collaborating with the Banking App team to effect AI capabilities supporting customer fulfillment, queries and complaints through voice, chat and search interfaces thus enhancing self-service and reducing operational effort.
- Supporting the design of business and systems solutions to provide delivery and transport capability using platform-based methodologies.
- Collaborating with the Customer Feedback Capability team to ensure enterprise platform solutions are aligned with customer-experience goals.
Education
BIT - Information Systems HONS
University of Pretoria
Pretoria12-2025
BIT - Information systems
University of Pretoria
Pretoria12.2024
Artificial Intelligence Basics
Huawei Talent
Pretoria01.2024
NSC -
Roodepoort High School
Johannesburg11.2019
Skills
SQL
R
C#
SAS
Business Intelligence (BI)
System Design
Python
Product lifecycle management
Product roadmaps
Product vision and strategy
Teamwork and collaboration
Product strategy
Product development
Stakeholder communications
Jira, atlassian, rally
Product metrics analysis
Timeline
Product Manager
Walmart
01.2026 - Current
Business Analyst
First National Bank
01.2025 - 12.2025
Artificial Intelligence Basics
Huawei Talent
BIT - Information Systems HONS
University of Pretoria
BIT - Information systems
University of Pretoria
NSC -
Roodepoort High School
Community Service
Joint Community-Based Project, Pretoria, 2023-02, 2023-10, Contributed to the digitisation efforts of the Jan Smuts Museum, aiding in the preservation and conservation of its historical artifacts and records.
Extra-curricular activities
- Reached district level by making quick choices under pressure and keeping the team working well together.
- Built and launched my own web and mobile apps to fix everyday user problems.
- Tutored coding and databases to university students, using student data to track progress and help them pass.
References
References available upon request
Community Service
Joint Community-Based Project, Pretoria, 2023-02, 2023-10, Contributed to the digitisation efforts of the Jan Smuts Museum, aiding in the preservation and conservation of its historical artifacts and records.
Extra-curricular activities
First Team hockey at Roodepoort high school, Johannesburg Played hockey in the first team and reached the West Rand district level.