KAMOGELO MAKGAMATHA
HR ASSISTANT
JOHANNESBURG
Summary
Personable HR professional with solid background in HR administration, labour relations, recruitment and other branches of HR. Reliable, with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
HR Assistant/Receptionist
Kwikspace Modular Buildings
09.2023 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Acted as reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone promptly and directed over 50 incoming calls per day to correct offices.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted in planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Facilitated clear communication between staff members by distributing memos and announcements on time.
- Played instrumental role in maintaining clean work environment by coordinating office maintenance and cleaning schedules.
- Maintained well-organized reception area.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
HR Graduate
Kwikspace Modular Buildings
03.2023 - 09.2023
- Part of HR team that managed to retain BEE Level 1.
- Successfully defended multiple ‘not guilty plea’ disciplinary cases.
- Successfully completed full recruitment cycle up to placement for mid-level role within first month of employment as graduate.
- Strengthened my communication skills through regular interactions with managers, supervisors and employees.
- Learned and adapted quickly to new technology and software systems being used.
- Applied effective time management techniques to meet very tight deadlines.
- Participated in team projects, demonstrating ability to work collaboratively.
- Worked effectively in fast-paced and high demand environment.
- Resolved problems, improved operations and provided exceptional service to both internal staff and external clients.
- Identified issues, analyzed information and provided solutions to problems.
Human Capital Intern
CSIR (Council for Scientific & Industrial Research)
11.2021 - 03.2023
- Supported senior HR team members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Prepared comprehensive monthly HR reports summarising relevant HR data such as movements, recruitment updates, upcoming HR programs or events, informing concerned department heads of important trends and patterns.
- Gained valuable experience working within science and innovation industry, applying learned concepts directly into relevant work situations.
- Conducted research for various public speaking prospects I had to undertake (safety moments and values moments in management meetings), receiving praise from key stakeholders in organisation.
- Very closely assisted in planning and execution of climate survey for entire staff (approx. 2500 employees), ultimately resulting in increased employee engagement and satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, ensuring high level of satisfaction among clientele.
- Collaborated effectively with team members across all 7+ departments, being part of fostering cohesive work environment conducive to accomplishing shared objectives.
- Actively participated in daily HR team meetings and monthly management meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Academic Tutor for First and Second Year HRM Students
University of Johannesburg
- Implemented differentiated instruction techniques to accommodate diverse learning needs within classroom setting.
- Promoted critical thinking skills by challenging 20+ students to analyze complex problems from multiple perspectives.
- Developed strong rapport with students, fostering supportive and positive learning environment.
- Evaluated student understanding through 2 formative assessments per week.
- Assisted students in developing effective study habits and organizational skills for better academic success.
- Improved overall academic performance by providing constructive feedback on assignments and assessments.
- Conducted review sessions to help students prepare for tests.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Empowered students to take ownership of their learning process, setting goals and tracking progress towards those objectives
Volunteer work as a Peer Educator
University of Johannesburg APK Clinic
- Conducted thorough research on various subjects to create accurate, informative materials for educational purposes.
- Improved overall campus wellbeing by coordinating events that promoted health awareness and self-care strategies.
- Actively participated in ongoing professional development training to enhance my teaching skills as Peer Educator.
- Evaluated effectiveness of peer education programs by gathering feedback from students and staff, implementing improvements where necessary.
Education
BA Honours in Human Resource Management - Human Resource Management
University of Johannesburg
Johannesburg, South Africa 02.2021 - 05.2021
BA Degree in Human Resource Management -
University of Johannesburg
Johannesburg, South Africa 01.2018 - 04.2020
Grade 12 -
Sir John Adamson High School
Johannesburg, South Africa 01.2010 - 04.2014
Skills
Human resources administration
References
Available on request
Timeline
HR Assistant/Receptionist
Kwikspace Modular Buildings
09.2023 - Current
HR Graduate
Kwikspace Modular Buildings
03.2023 - 09.2023
Human Capital Intern
CSIR (Council for Scientific & Industrial Research)
11.2021 - 03.2023
BA Honours in Human Resource Management - Human Resource Management
University of Johannesburg
02.2021 - 05.2021
BA Degree in Human Resource Management -
University of Johannesburg
01.2018 - 04.2020
Grade 12 -
Sir John Adamson High School
01.2010 - 04.2014
Academic Tutor for First and Second Year HRM Students
University of Johannesburg
Volunteer work as a Peer Educator
University of Johannesburg APK Clinic
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