A well accomplished Technical Manager with diverse expertise in implementing strategic solutions within an organization and an aptitude for the development of realistic strategies in molding diverse business unit responsibilities into holistic initiatives. Thirteen years of experience as a manager in open cast mining, responsible for drilling, personnel, and machinery Twenty years of progressive experience as a maintenance Technician in the mining sector. Able to implement process improvements that increase accuracy, consistency, and efficiency. Able to work effectively with diverse groups at an organizational level to achieve a common goal. Innovative, professional guided by curiosity to learn more Enjoys the opportunity to pursue challenging goals and develop professionally while maintaining healthy balance between working and personal life.
Overview
27
27
years of professional experience
Work History
Hydraulic Mechanic/Technician Team Leader
BMI Group/DDJ
Bloemfontein & Sedibeng
02.2013 - Current
Assisting in the procurement (procuring the parts with technical advice to clients and sites on what spares to order and keep as stock)
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
Managed scheduling, training, and inventory control
Recruited, hired, and trained crew members on application of projects, customer relations and customer service
Built strong operational teams to meet process and production demands
Implemented policies and standard operating procedures and managed quality, customer service and logistics
Addressed customer concerns with suitable solutions
Motivated and evaluated personnel for performance improvement and goal achievement
Guided employees on understanding and meeting changing customer needs and expectations
Delivered positive customer experiences by implementing effective quality assurance practices
Identified areas of deficiency and performed root-cause analysis to solve problems
Developed initiatives for process improvement and reviewed and assessed ongoing operations
Analyzed and controlled materials, supplies and equipment operational expenses
Oversaw financial management, budget management, accounting and payroll activities
Presented performance and productivity reports to supervisors
Connected with clients and developed strategies to achi
Enforced federal, state, local, and company rules for safety and operations.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements
Responded to information requests from superiors, providing specific documentation
Tracked and replenis
Improved morale and management communication by creating employee recognition and rewards practices
Conducted employee observations and documented findings
Reviewed daily financial reports and reconciled accounts to keep information current and accurate
Collaborated with team leaders on quality audits
Produced SOPs to document workplace procedures and optimize productivity through standardization
Planned delivery routing, team workflows and promotional initiatives
Anticipated and tracked operational and tactical risks to provide strategic solutions
Supported accident investigations and prepared related paperwork
Measured and reviewed performance via KPIs and metrics
Monitored resource use to achieve set goals within budget constraints
Contributed to proposal and contract development, negotiations, and meetings
Controlled departmental facilities use and approved requests for repairs or improvements
Collected customer fees, managed refunds, and provided complete sales documentation
Collaborated with board of directors to determine mission and values and plan for short and long-term goals
Conducted periodic assessments to evaluate company's financial performance
Crafted operations best practices using audits and project management team feedback
Generated performance and labor strategies to compete in new and existing markets
Created corrective actions based on adverse KPI trends
Resolved challenges associated with company websites, vendors, and telecoms
Published customer satisfaction results from feedback forms and correspondence
Coordinated tasks with business and technology units to keep deliveries and milestones on schedule
Delivered exemplary mentoring and training to project teams, which included task delegation and performance evaluation to determine project pace and goal achievement
Inspected hydraulic hoses, pumps, valves, cylinders and other components for wear or damage.
Communicated well with project teams, internal clients, and external parties
Liaised with clientele to ascertain project requirements and communicated with appropriate personnel to handle project planning and scheduling
Delivered updates to appropriate stakeholders on project's status and feedback gleaned from clients
Oversaw development,
Performed preventative maintenance on hydraulic systems and components.
Drilling Superintendent
Altivex Mining
08.2012 - 02.2013
Trained and monitored employees to teach daily tasks and improve performance
Reported project progress, site problems and labor status to supervisors
Kept production team moving forward for progress in daily site operations
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Established and enforced procedures and work standards, promoting team performance and safety
Monitored project progress to enforce adherence to deadlines and quality standards
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures
Kept detailed progress records to hit strict deadlines and adjust plans
Created work crew schedules and delegated assignments
Allocated material and labor resources to promote on-time and under-budget project completion
Defined and monitored personnel and project schedules to ensure on-time project completion
Recruited and hired workers, in addition to supervising and monitoring daily performance
Obtained specifications and directed work for construction crews
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs
Monitored equipment operation during extraction process to detect problems
Adjusted equipment to prepare for excavating and boring geological materials
Set up and took down drilling rig and equipment
Suggested and offered specific training programs to help workers maintain or improve job skills
Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status
Evaluated mining operations and developed solutions to improve productivity
Coordinated meetings with internal teams, external consultants, contractors, and vendors to complete projects
Calculated and analyzed instrumentation and control system data for process flow sheets
Developed specifications and operating manuals for processing equipment to maintain proper functionality
Oversaw construction, installation, and operational testing with attention to functional specifications and industry regulations
Maintained regular communication with project team members, leadership teams and stakeholders
Prepared mining project estimates and financial reports for accurate and proactive cost management
Designed systems to collect and contain contaminants to surrounding soil, water, and air
Contributed to knowledge base by creating and maintaining articles and other technical documents
Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions
Site Manager
Altivex Mining
11.2011 - 08.2012
Managing the whole site on production and services and maintenance
Hold production meetings with the client
Give feedback to the Contracts Manager
Monitored worksite personnel to maintain high levels of quality and performance
Directed site activities to drive smooth operations and achieve quality assurance metrics
Interviewed and hired qualified candidates to fill open staff positions
Performed routine audits to maintain inventories, supplies and equipment
Complied with operational standards and OSHA regulations
Maintained safe operating compliance and verified that operations met best practice standards
Maintained payroll data, attendance records and delivered materials to job site on time and in good condition
Inspected and evaluated physical condition of establishment to comply with safety, quality, and service requirements
Employed cost management techniques to maintain budget and increase revenue
Maintained daily communication with subcontractors and inspectors to drive forward progress of project
Coordinated schedules of vendors and service providers to handle diverse operational and supply needs
Organized and participated in monthly on-site meetings with clientele and subcontractors
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
Motivated and challenged staff to achieve results while offering developmental and educational opportunities
Modified plans in response to delays, bad weather or construction site emergencies
Reduced employee and subcontractor turnover rate
Interpreted blueprints and plans and relayed information to team of workers
Developed long-range plans, conceptual designs, and capital outlay requirements, driving process improvements
Site Plant Manager
Altivex Mining
03.2010 - 11.2011
Managing site mechanics and technicians to attain 85% availability
Liaising with production Manager to achieve a common goal
Report to shareholders of the machine status and availability
Train subordinates on the machine and transfer the skills
Coordinated maintenance strategy for equipment, including predictive and preventive measures
Oversaw employees and related programs to maximize team productivity and facility output
Planned, directed, and coordinated operations for production, machinery and processing within company policies and procedures
Eliminated materials waste and unnecessary labor hours to reduce costs
Gave direction and leadership to all levels of employees and managers
Increased plant safety by implementing proactive strategies and well-structured training
Provided work direction, resolved problems, prepared schedules, and supervised operations to complete work for team of 20
Improved workflow processes to maximize efficiency and enhance operations
Adjusted and improved processes to maximize efficiency
Promoted high-quality daily production by enforcing product standards and monitoring level of quality
Supported departments in successfully utilizing available labor, materials, and equipment resources for production
Developed strategic programs and devised key plans that affected the direction of the business
Supervised production schedules, production quality and on-time delivery
Evaluated schedules, orders, and forecasts to plan processes and meet timetables
Inspected production, quality control and maintenance reports to detect and address production problems
Reviewed quality control reports monitoring various aspects
Met or exceeded target for on-time customer shipments
Assessed production schedules and orders to plan material requirements and worker activities
Improved efficiency by minimizing downtime
Conferred with technical and administrative staff to devise and implement corrective actions
Developed and administered budgets for inventory, labor hours and overhead expenses
Learned how to respond to emergency situations to prevent personal injuries and property damage
Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives
Coordinated preventive maintenance on existing and new production equipment and performed routine calibration
Negotiated materials with suppliers to remain within budget
Oversaw production budget and approved expenditures to direct spending
Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management
Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership
Applied lean strategies to implement operational enhancements, promote efficiency and cut costs
Field Service Manager
Atlas Copco Zimbabwe
12.2007 - 07.2008
Increased productivity of field technicians 89% by accurately delegating tasks to over 125 employees
Established staff schedules and assignments based on needs and equipment availability
Oversaw onsite and offsite maintenance, repair, and installation jobs
Initiated process improvements to reduce cost of services
Remained calm and professional in stressful circumstances and effectively diffused tense situations
Completed thorough opening, closing and shift change functions to maintain operational standards each day
Resolved customer inquiries and complaints requiring management-level escalation
Delegated work to staff, setting priorities and goals
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Recruited and trained new employees to meet job requirements
Reviewed completed work to verify consistency, quality, and conformance
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
Assigned work and monitored performance of project personnel
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback
Evaluated individual and team business performance and identified opportunities for improvement
Planned and led team meetings to review business results and communicate new and ongoing priorities
Mediated conflicts between employees and facilitated effective resolutions to disputes
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
Analyzed business performance data and forecasted business results for upper management
Organized team activities to build camaraderie and foster pleasant workplace culture
Created and managed budgets for travel, training and team building activities
Proposed or approved modifications to project plans
Inspected equipment for safety and functionality and completed regular maintenance
Maintained adequate quantities of supplies and spare parts for drilling operations
Designed protocols for rig moving operations with focus on minimizing accident risks and equipment downtime
Checked drilling activities for compliance with HSE requirements, work instructions and procedures
SDE Product Specialist
Atlas Copco Zimbabwe
09.2006 - 12.2007
Demonstrated and explained products, methods, or services to induce prospective clients
Suggested specific products to meet customer needs
Learned about product's technical specifications and accurately explained specifications to customers and work team
Instructed customers in product operations and customizations
Set up and arranged displays to attract prospective customers
Trained new specialists to present company products or services
Oversaw daily operations for drilling campaigns and assessed techniques and procedures to improve future projects
Documented technical specifications and work scope to prepare tender packages
Prepared work orders and communicated with drilling supervisors to dispatch materials to rig worksite, replenish stock and repair equipment
Collaborated with drilling team supervisor to resolve concerns or problems with operations
Planned and coordinated equipment and inventory to prepare materials necessary for projects
Conducted on-site safety inspections and acceptance testing for drilling rigs and equipment
Troubleshot and diagnosed issues with heavy equipment systems
Completed regular installations of new equipment parts
Documented repair work performed on mobile equipment via electronic and written service reports
Participated in continuous improvement program to confirm quality of repair work performed
Communicated project status to management and customers and mentored newer mechanics in best practices
Achieved cost-savings by developing functional solutions to problems
Workshop Technician
Atlas Copco
01.2003 - 09.2006
General maintenance of the workshops
Unloaded and stocked incoming shipments of parts and tools to support efficient shop operations
Maintained basic knowledge of mechanical and electrical systems to troubleshoot and correct various problems
Cleaned, inspected, and verified operations of equipment and components to determine repair or maintenance needs
Documented shop activities against checklists and supporting documentation for work decisions
Reconditioned, repaired, or refurbished components to restore functionality and meet warranty requirements
Fabricated parts for installation or repair work using tools and shop machinery
Implemented troubleshooting techniques to resolve issue
Routinely inspected equipment for preventive and emergency maintenance needs
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures
Repaired machines, equipment or structures using tools or equipment
Ordered parts, supplies or equipment from catalogs or suppliers
Performed routine maintenance by inspecting drives, motors or belts
Dismantled machines, equipment, or devices to access and remove defective parts
Inspected, operated, or tested machinery or equipment to diagnose machine malfunctions
Managed rigs move and drilling operations
Designed protocols for rig moving operations with focus on minimizing accident risks and equipment downtime
Demonstrated and reinforced values of caring, respect, honesty and responsibility