MS Word
KAGISO SKYLLER KGOMOTSO MOTSHEGEOA
Business Management Student Level 4
Johannesburg
Summary
Dynamic owner of Skye Jewelers with expertise in jewellery design and exceptional customer service. Proven ability to analyze market trends and deliver tailored solutions, enhancing client satisfaction. Skilled in project management and effective communication, consistently meeting tight deadlines while fostering strong client relationships. Committed to continuous learning and adapting to industry changes.
Overview
2
2
years of professional experience
Work History
Skye Jewelers
Owner
02.2024 - Current
•Welcomed customers.
•Presented desired pieces to customers, offering details on setting types, stones, and cuts.
•Provided pricing information, including any discounts or deals.
•Assisted customers in making informed decisions regarding jewellery purchases and proposed alternatives or complementary items.
•Guided customers through the purchase process, packaging their selections and providing boxing, wrapping, and bagging services.
•Successfully meet tight deadlines and respond to short-notice requirements for inventory and merchandising, especially for store events.
Education
High School Diploma -
South West Gauteng TVET College
Johannesburg, South Africa 04.2001 -
Skills
Jewellery Design and Fabrication, Customer Service, Sketching Bilingual English and Sesotho
Other Skills
Analytical Skills: Ability to analyse datasets, conduct research, and perform financial or scenario modelling Problem-Solving & Structured Thinking: Breaking down complex, ambiguous problems into manageable, solvable components Commercial Awareness: Understanding business operations, industry trends, and market conditions to provide relevant solutionsCommunication and People Skills Effective Communication: Conveying complex information clearly, both orally and in writing, to stakeholders at all levels Client Relationship Management: Building trust, managing expectations, and navigating resistance Presentation Skills: Creating compelling, persuasive presentations Active Listening & Empathy: Tuning in to client needs and understanding the human aspects of changeTechnical and Management Skills Project Management: Organizing tasks, managing deadlines, and overseeing resources to deliver projects within budget Technical Proficiency: Advanced knowledge of tools like MS Excel for data analysis, PowerPoint for presentations, and data visualization tools Adaptability & Flexibility: Thriving in fast-paced, changing environments Leadership: Guiding teams and driving initiatives forwardAttributes Resilience: Ability to work under pressure Continuous Learning: Staying updated on new technologies and industry best practices
Software
Excel
Power Point
Gants Charts
WBS Work Break down Structure
Mind Mapping
Timeline
Skye Jewelers
Owner
02.2024 - Current
High School Diploma -
South West Gauteng TVET College
04.2001 -