Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kagiso Sebone

Johannesburg

Summary

Dynamic professional with extensive experience in office administration and customer service at Attacq. Proven ability to enhance customer engagement through strategic communication and data collection. Skilled in Microsoft Office and invoice processing, I excel in meeting coordination and teamwork, consistently achieving promotional campaign targets and fostering client relationships.

Overview

3
3
years of professional experience

Work History

Receptionist

Attacq
Lynwood Bridge
01.2023 - 01.2024
  • Performed administrative tasks as a receptionist at Lynwood Bridge, via receiving inbound and making outbound calls.
  • Planning and booking meetings for general staff and management.
  • Capturing recons for various centres owned by Attacq and processing invoices.

Customer Service

At Fields Africa
Johannesburg
08.2021 - 08.2023
  • Conducted engaging customer outreach to gather insights on global economy and South African GDP trends.
  • Leveraged persuasive communication skills to foster customer engagement and participation.
  • Utilized strategic questioning techniques to collect valuable data for market research initiatives.
  • Built rapport with customers, enhancing overall satisfaction and trust.
  • Awarded airtime incentives to motivate continued customer involvement and response rates.

Promtoter

Bespoke Marketing
Johannesburg
01.2021 - 12.2021
  • Coordinated with the team through communication and promotion policy of the brand and clients.
  • Contributed in monthly targets for promotional campaigns for small-medium sized businesses.

Education

GED -

Boston City Campus
Johannesburg

Skills

  • Office administration
  • Microsoft Office
  • Data entry
  • Invoice processing
  • Meeting coordination
  • Customer service
  • Phone Systems Operation
  • Teamwork & Coordination

References

References available upon request.

Timeline

Receptionist

Attacq
01.2023 - 01.2024

Customer Service

At Fields Africa
08.2021 - 08.2023

Promtoter

Bespoke Marketing
01.2021 - 12.2021

GED -

Boston City Campus

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Kagiso Sebone