Kagiso Mashile
Server Administrator
Meadowlands
Summary
Professional support engineer with keen focus on delivering comprehensive server management and maintenance. Proven track record in resolving technical challenges and optimizing system performance. Known for strong team collaboration and reliability, adapting seamlessly to evolving technical requirements. Skilled in server administration, system diagnostics, and user support.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Base OS Server Support Engineer L2
Dimension Data
Sandton
04.2017 - Current
- Planning, designing and implementing the various solutions on windows server platform technologies and its components like Active directory, DFS shares, RDS Service and high availability cluster environment.
- Managing, installing and troubleshooting Microsoft windows active directory, DNS, DHCP services on windows server 2016/2019 and 2022 platforms.
- Install and configure Active Directory Domain Services for objects management (users, groups, network printers, network guests' nodes) and Active Directory Lightweight Active Directory Services for deployment of applications.
- Configure Tunnelling for transmitting over IPv4 network. Creating Organizational Units (OU’s) and setting up Group Policy Objects (GPO), and Group Policy Containers (GPC).
- Having knowledge with DCPROMO process and configuring AD Site, OU structure, Site Link, DNS, DHCP, WINS, Global Catalog server, Directory Services, Subnet mask, DNS forwarders, Reverse Lookup.
- Involved in fixing the interoperability among different applications and setting the rules on profiles in Application Isolation Environment (AIE). Involved in troubleshooting functionality errors of the applications in isolation environment.
- Experience on Windows 2016/2019 and 2022 server - Forest, Domain trust, AD, DFS, DNS, WINS, DHCP, Group Policy, Distribution lists, Windows folder security, and IP filter.
- Knowledge at Active Directory LDAP service, Certificate services (PKI), AD Site Topology - all under a multi-site multi-domain Windows 2016/2019 and 2022 environment.
- Knowledge in Active Directory design and support (Group Policy Object (GPO), Active Directory (AD) Schema, Organization Unit (OU), LDAP, Sites, Replication, etc.)
- Creating and Linking Group policies for Windows Server in AD domain. Experience in Performing the Domain functional level from windows server.
- Experience working closely with Security Service teams for least privilege configurations.
- Experience in analysing system issues to determine root cause, and work with concerned teams in testing and implementing fix to resolve issues.
- Coordinate with service providers, vendors and various teams throughout the organization to ensure timely resolution on Issues.
- Monitor performance of Windows Server environment and take appropriate proactive measures to prevent impacts.
- Installation, configuration and administration of Windows XP/07/08/10/11 Professional Client OS.
- Configuring and managing DHCP, DNS and Active Directory. Created Active Directory Sites, OU containers and groups to assign permissions.
- Experience on installing and implementing a VMware ESX Server, Vcenter 5,6,7,8, Configuration VMware Virtual centre, setting up VMotion, HA, DRS. Expertise on Cloning, Snap Shots.
- Operating system updates and security patches through SCCM, Confidential TEM.
- Managing & Administering Users through Group Policy (Password Settings/ Account Restrictions/ Software Deployment).
- Planning, creating and managing AD group policy templates and policies administration, operating system security patches upgrade procedure for secure computing and network environment.
- Created the User Accounts and Profiles, assigned permissions using Active Directory. Administered the Group Policy to automatically upgrade and repair software installations.
- Performed daily monitoring tasks to assure the proper health of multiple Active Directory Environments Supported multi-domain DNS environments and configured DHCP scope for those environments.
- Performed Windows Maintenance, dual booting, upgrading and updating windows server’s systems. Performed installation and configuration of printers.
- Resolving hardware/Operating Systems and application software issues within SLA.
- Develop design and implement solutions for small to large environment as per client requirement. Install, configure, upgrade and manage VMware Vsphere VCenter, Esxi hypervisor versions technologies.
- Planning implementing VCenter upgrades and database components.
- Creating baseline and remediating VsphereVCenter and ESXi patching/upgrades through VMware Update Manager.
- Design, Implementation and Troubleshooting VMware ESX Hosts, VMware vSphere virtual center. P2V and V2V conversions by using VMware Converter, Plate Spin.
- Administration of VMware ESX and ESXi Servers on HP Blade Servers and Dell Servers.
- Hands on experience in updating / upgrading ESX servers, Virtual Center servers and windows virtual machines using VMware Update manager and manual upgrades. Experience with vSphere Host Profiles, Standard and Distributed Switches setup.
- Install multiple Operating Systems in different VM's and configure VM tools on them to accelerate hardware functionality and also maintain and configure unattended VM's builds.
- Building new virtual machines to meet the specifications provided by the client. Experience in deploying new Virtual Machines from OVF/OVA templates.
- Monitored and maintained Database performance and identified/recommended areas that can be improved.
- As an Administrator involving and lead Incident problem management Change and Configuration management.
- Experience in managing IIS 7.5/8.5 Web servers and installing SSL certificates, creating websites and virtual directories.
Systems Support Engineer
The Department of Cooperative and Traditional Affairs (Cogta)
Centurion
02.2016 - 08.2016
- Provide client support and technical issue resolution.
- Configure client’s equipment (mobile devices).
- Update software.
- Maintaining company IT standards and procedures, network security and confidentiality of information.
- Hardware and Software - setup, repair, configure, troubleshoot.
- Assisting with the Helpdesk function – logging and maintaining all support calls.
- Identify and solve IT related problems.
- Join new users to the domain.
- Assembling and disassembling of PC.
- Microsoft Office Troubleshooting.
- Reasons for leaving: Contract End
Systems Support Engineer
Gijima
Centurion
08.2015 - 02.2016
- Provide client support and technical issue resolution.
- Configure client’s equipment.
- Configure software.
- Assisting with uptime and monitoring of the IT infrastructure.
- Obtain general understanding of OS and application operations related to company offered services.
- Perform regular updates of servers.
- Research and learn about new software in the market that relates to the organization’s functions.
- Identify and solve various IT related problems.
- Improving helpdesk turnaround time and escalation of any issues and calls.
- Troubleshooting and problem solving of user issues (Local and remote).
- Completing Daily, Weekly and Monthly checklists or reports.
- Reasons for leaving: Contract Ended
Education
Literacy 1, Computer Literacy 2, A+, N+ - Network Essentials (N+), service technician-information & communications technology support (A+)
Pc Training & Business College
Johannesburg12.2014
MCP, MCSA, MCSE - MCP, MCSA, MCSE
Torque IT
Revonia04.2017
AZ-900 Azure Fundamentals - AZ-900 Azure Fundamentals
Boston Campus
Roodeport03.2021
AZ-104 Azure Administrator Associate - AZ-104 Azure Administrator Associate
Boston Campus
Roodeport03.2022
AZ-305 Azure Solutions Architect Expert - AZ-305 Azure Solutions Architect Expert
Boston Campus
Roodeport04.2025
NQF Level 5 National Certificate - Systems Support
Gijima
Centurion11.2015
Grade 12 - English, Accounting, Sepedi, Business Economics, Economics
Mokgome Secondary School
Soweto01-2007
Skills
Active Directory management
Network troubleshooting (OS Level)
Remote desktop support
Windows server administration
Virtual private networks
Incident management
System configuration
IT security protocols
DNS management
Patch management
Server virtualization
ITIL framework
Server deployment
Operating system upgrades
Virtualization technologies
Technical troubleshooting
Operating systems
Technical support
Hobbies And Interests
- Reading
- Soccer
Timeline
Base OS Server Support Engineer L2
Dimension Data
04.2017 - Current
Systems Support Engineer
The Department of Cooperative and Traditional Affairs (Cogta)
02.2016 - 08.2016
Systems Support Engineer
Gijima
08.2015 - 02.2016
Literacy 1, Computer Literacy 2, A+, N+ - Network Essentials (N+), service technician-information & communications technology support (A+)
Pc Training & Business College
MCP, MCSA, MCSE - MCP, MCSA, MCSE
Torque IT
AZ-900 Azure Fundamentals - AZ-900 Azure Fundamentals
Boston Campus
AZ-104 Azure Administrator Associate - AZ-104 Azure Administrator Associate
Boston Campus
AZ-305 Azure Solutions Architect Expert - AZ-305 Azure Solutions Architect Expert
Boston Campus
NQF Level 5 National Certificate - Systems Support
Gijima
Grade 12 - English, Accounting, Sepedi, Business Economics, Economics
Mokgome Secondary School