Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative
Kagiso Malepe

Kagiso Malepe

Global:Leadership & Career Consultant
Pretoria,Gauteng

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. My career and development has really been crafted around my personal purpose, defined as “changing lives and creating possibilities “ by unlocking potential in individuals and business.

My experience has ranges across all business disciplines, ranging from strategic, operational, people, customer experience and financial. I thrive on complexity and have a sound track record of orchestrating simple, innovative solutions by analysing emergent trends and dynamics of relationships between all stakeholders (including customers and business)

Overview

4
4
Certifications
9
9
years of post-secondary education
20
20
years of professional experience

Work History

Global: Leadership & Career Consultant

MTN Group
Johannesburg, Guateng
06.2019 - Current
  • Actively involved in planning the learning and talent development strategy and metrics, overseeing the conduct of talent development gap analysis and talent calibration to deliver the development of management and leadership capabilities
  • Developed effective change management strategies for projects and the introduction of new initiatives
  • Designed and conducted learning and development workshops for leadership development and capability building.
  • Equipped executives and senior managers with effective leadership skills through development and deployment of targeted training programs.
  • Transformed skills and success of individual leaders with one-on-one coaching sessions.
  • Created the Career Management strategy, ensuring it aligns with the MTN and HR Strategy, prioritizing activities that address business needs
  • Designs, delivers and manage career development and high potential management programs to build organizational capability
  • Drives continuous improvement of the organization’s learning and talent development practices, systems, processes and tools
  • Developed career and personalized learning plans based on individual needs.
  • Build knowledge in career and succession planning in order to provide specialist advice and support to subordinates and end-users with regards to talent assessments and succession planning
  • Develop innovative OD and learning and development projects, programs and initiatives for the alignment of the group’s culture and values, management of change, employee well being, talent management, leadership capability and all employee development related initiatives
  • Support in the development and implementation of change management processes across the group, in partnership with HR and leadership
  • Conduct organizational needs analysis and support the development of appropriate plans and programs to ensure all employees have the skills, knowledge and experience to perform their roles to the highest standard and meet the future needs of the Group

Learning & Development Manager(Africa,India&East)

Chep
Durban, Kwazulu Natal
06.2016 - 05.2019
  • Develop innovative OD and learning and development projects, programs and initiatives for the alignment of the group’s culture and values, management of change, employee well being, talent management, leadership capability and all employee development related initiatives
  • Lead, develop and implement organizational development strategies, providing thought leadership, and innovation in interventions that enable the organization to become a best practice learning organization
  • Conduct organizational needs analysis and support the development of appropriate plans and programs to ensure all employees have the skills, knowledge and experience to perform their roles to the highest standard and meet the future needs of the Group
  • Lead the team, ensuring that contributions are balanced across learning and engagement throughout the Group.
  • Translate the business strategy, vision and values, into a Group People and Development Strategy
  • Plays a lead strategic role, overseeing the creation of content, e-learning, collateral and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models.

Managing Director

Kagiso Exclusiva
Pretoria, Gauteng
02.2015 - 06.2016
  • Led change and transformation projects for clients to deliver benefits and align company resources.
  • Initiated success of client's organization by improving performance, hiring practices and management systems.
  • Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
  • Devised processes to boost long-term business success and increase profit levels.
  • Devised strategies to improve organization efficiency and optimize group management.

Learning and Development Specialist

Vodacom
Johannesburg, Gauteng
10.2007 - 01.2015
  • Advised executives on best practices for employee growth and productivity goals, consistently helping organization achieve its objectives
  • Responsible for the roll-out and local management of leadership and management programs for all levels of management within the Organization
  • Recruit and Manage the talent pipeline for the organization
  • In line with global and regional development initiatives, deliver high quality training programs that enable existing staff to develop technical skills, behavioral skills and commercial skills required for continuous performance improvement and consistency within the organization
  • Participate as the SPOC representing SA within Vodafone in creating and leading the leadership academy
  • Coach and develop leadership skills across the market and partner with the business to align on development opportunities.
  • Manage the BU’s learning and development need analysis, through brainstorming sessions with various departments and the analysis of employee requests, to ensure the development of a comprehensive and fit-for-purpose L&D plan.
  • Manage the development and implementation of an integrated learning and development plan to prioritize critical skills development and scarce skills.

Learning & Development Consultant

Scorpion Legal Protection
Johannesburg, Gauteng
02.2004 - 09.2007
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals
  • Developed lesson plans, instructional materials and written practice tests for and training courses.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Delivered new employee onboarding and training sessions
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.

Training Coordinator

Ampath Laboratories
Pretoria, Gauteng
02.2001 - 01.2004
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Gathered data about course success and participant experiences to help with future course planning.
  • Provided assistance for delivery of training courses by scheduling meeting rooms and managing team calendars.
  • Worked with central management to identify, plan, align and address training needs.
  • Assisted with support functions such as budgeting and technology coordination.

Education

Master of Arts - Business Coaching And Leadership

University of Witwatersrand
Johannesburg
02.2020 - Current

Bachelor of Arts - Industrial And Organizational Psychology

University of South Africa
Gauteng
02.2012 - 05.2015

Bachelor of Arts - Private Law

Vista University
Pretoria
02.1997 - 03.2001

Skills

Program leadership

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Accomplishments

  • Best employee for 2010 in the Training Division(Management Award)
  • Best Practice Management Program within the Vodafone Group 2010
  • Designed the first digital Global Graduate Programme for MTN 2020

Certification

Associate Coaching Certificate

Timeline

Master of Arts - Business Coaching And Leadership

University of Witwatersrand
02.2020 - Current

Global: Leadership & Career Consultant

MTN Group
06.2019 - Current

Learning & Development Manager(Africa,India&East)

Chep
06.2016 - 05.2019

Managing Director

Kagiso Exclusiva
02.2015 - 06.2016

Associate Coaching Certificate

11-2014

MBTI Practitioner Step 1

10-2013

Bachelor of Arts - Industrial And Organizational Psychology

University of South Africa
02.2012 - 05.2015

Learning and Development Specialist

Vodacom
10.2007 - 01.2015

Assessor Certificate

03-2007

Train The Trainer

05-2006

Learning & Development Consultant

Scorpion Legal Protection
02.2004 - 09.2007

Training Coordinator

Ampath Laboratories
02.2001 - 01.2004

Bachelor of Arts - Private Law

Vista University
02.1997 - 03.2001
Kagiso MalepeGlobal:Leadership & Career Consultant