KABIR BILLY
PRETORIA
Summary
Proven Installation Technician with a track record of enhancing customer satisfaction and streamlining workflows at AJIBOS NETWORK AND COMMUNICATIONS. Expert in equipment installation and diagnostics, coupled with exceptional problem-solving and customer service skills. Achieved significant improvements in installation efficiency and reliability, ensuring projects meet high-quality standards.
Proficient in ensuring seamless connectivity and optimal signal strength
Overview
17
17
years of professional experience
Work History
Installation Technician
AJIBOS NETWORK AND COMMUNICATIONS
01.2016 - Current
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Installed and configured new equipment and systems according to company standards.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
- Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
- Streamlined workflow for faster job completion through effective communication with team members.
Installer
MAFAK TECHNOLOGIES
08.2007 - 09.2010
- Installed complete systems at new residential and business construction sites.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Completed projects within budget constraints through careful planning and resource management.
- Enhanced reliability of installed systems by rigorously testing and troubleshooting each setup.
Education
No Degree - ALARM SECURITY INSTALLATION SYSTEM AND SURVELLANCE
CODE GREEN INTEGRATED SYSTEMS
NIGERIA03.2007
Skills
- Equipment Installation
- Power Tools Operation
- Worksite safety
- Customer Service
- Troubleshooting skills
- Cable Management
- Repair services
- Diagnostic Testing
- Installation planning
- Problem-Solving
- Customer Relations
- Diagnostics and troubleshooting
Timeline
Installation Technician
AJIBOS NETWORK AND COMMUNICATIONS
01.2016 - Current
Installer
MAFAK TECHNOLOGIES
08.2007 - 09.2010
No Degree - ALARM SECURITY INSTALLATION SYSTEM AND SURVELLANCE
CODE GREEN INTEGRATED SYSTEMS
Similar Profiles
Jamaul GordonJamaul Gordon
Manager at Reliant Communications NetworkManager at Reliant Communications Network
Richard WheelerRichard Wheeler
Sr Business Development Mgr at Fujitsu Network CommunicationsSr Business Development Mgr at Fujitsu Network Communications
Ryan MartinRyan Martin
Fiberoptic Communication Technician at Westelcom Communications/ Slic Network SolutionsFiberoptic Communication Technician at Westelcom Communications/ Slic Network Solutions