Kabeya Papito Mukanku
Waiter, Kitchen Helper
Cape Town
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job as a waiter,kitchen helper,cleaner or a general worker position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certificate
4
4
Languages
Work History
Waiter,kitchen Helper,cleaner and Delivery Driver
Nandos
Cape Town
09.2012 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Organized and detail-oriented with a strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Used time management and efficient cleaning methods to meet deadlines.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Emptied trashcans and transported waste to collection areas.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Handled equipment, chemicals, and materials properly and with caution.
Waiter
Fontaine Hôtel
Cape Town
02.2012 - 03.2012
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Met with chef to review daily specials and menu changes.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Informed customers about daily and seasonal specials.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Education
Diploma - Psychobiology And Pedagogy
Institute Mukubi
Miabi Kasai Oriental 09.2020 - 07.2006
Skills
Food spoilage prevention
undefinedAccomplishments
I was awarded a Nandos 5 years achievement award
Certification
Waiter
Additional Information
Currently studying project management
Timeline
Diploma - Psychobiology And Pedagogy
Institute Mukubi
09.2020 - 07.2006
Waiter,kitchen Helper,cleaner and Delivery Driver
Nandos
09.2012 - 05.2021
Waiter
Fontaine Hôtel
02.2012 - 03.2012
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