Kabelo Seretlo
Senior Secretary
Moregloed, Pretoria
Summary
Dedicated administrative professional with over 15 years of experience assisting and supporting senior-level staff maintaining professional appearance. Expertly completes assigned tasks with focus on quality and integrity using exceptional communication and organizational skills. Dependable, hardworking, quick-learning team player with effective communication, organization skills and meeting company goals utilizing consistent practices. Skilled in working under pressure and adapting to new situations, challenges and successfully manages high-volume workloads in rapidly changing environments.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Senior Secretary
Legal Practice Council
01.2019 - 08.2022
- Office Administration:
- Executing personal and administrative support to the office of the Senior Legal Officer and as may be required
- Managing communications for the Senior Legal Officer, including e-mails, phone calls, letters, and other communication including responding to emails and other correspondence to facilitate communication and enhance business processes.
- Managing the diary of the Senior Legal Officer
- Typing of letters, memoranda, and other correspondence including monthly statistical reports, minutes of the meetings to support the Senior Legal Officer
- Answering, screening calls and taking detailed messages
- Opening new files
- Filing
- Performing ad hoc administrative duties as and when delegated to by the Senior Legal Officer/ Head of Department
- Procurement (arrange for the repairs of office equipment to ensure equipment is in sound working order)
- Coordinating of courier
- Coordinating departmental events
- Meeting and Boardroom Facilitation:
- Setting and preparing for meetings (agenda, travelling claims, meeting packs, minute taking)
- Arranging travel and accommodation
- Check and ensure that boardroom facilities and equipment are operational
- House-keeping
- Provision refreshments
- Customer Services:
- Interact with complainants and practitioners when they attend the office on behalf of the Senior Legal Officer
Committee Secretary
Legal Practice Council
Pretoria
12.2016 - 01.2019
- Administering and organizing ad hoc and Committee meetings
- Assist the Legal Officer with enquiries from committee members, the public and legal practitioners
- Attended panel and committee meetings to support the Legal Officer and record proceedings
- Prepared agenda, meeting packs and administer distribution thereof
- Updating and maintaining committee records
- Boardroom bookings and provision refreshments
- Typing and managed paper and electronic filing systems by routing various documents
- Taking messages and managing incoming and outgoing mail.
- Assist walk-in practitioners and the public with general and telephonic enquiries in an efficient and professional manner
- Ensuring the availability of stationery, binding of minutes and distribution of correspondence
- Give written instruction to Finance Department to pay honorariums and travelling costs of Committee members
- Timeous preparation of extension and exemption applications by practitioners
- Administration to the issuing of certificates of deemed compliance
- Assist and perform all instructions given by the Legal Officer and HOD as may be assigned from time to time
- Assisting Admissions Department in Capturing of members data in issuing letters of Good Standing to Practitioners
- Administration relating to conversion applications in terms of the Legal Practice Act
- Administration relating to the admission of Advocates
- Liaising with the Regulatory Department, the SAPS and the HAWKS regarding holding out of members of the public
- Compiling Section 212 Statements of the Criminal Procedure
Medico Legal Typist/ Secretary
Drs Mkhabele & Indunah Diagnostic, Radiologists Inc.
Pretoria
03.2016 - 11.2016
- Executing secretarial services to managing directors including locum doctors
- Typing of patient medico legal reports via Dictaphone
- General administration
- Handling and resolving patients and doctors’ queries
- Photocopying, scanning, faxing documentation
- Compiling patient’s medical certificates and typing of other correspondence
- Receiving and directing patients at the reception area
- Capturing of patient data on system
- Online medical aid funds confirmations and authorizations
- Assisting patients with completion of application forms
- Scheduling of front desk timetable and allocating overtime payments
- Offered technical support and troubleshot issues to enhance office productivity.
Foreign Trademarks Prosecution Secretary
Kisch IP (Formerly DM Kisch)
Sandton
07.2015 - 02.2016
- Executive secretarial administrative and secretarial services to the Senior Partner
- Opening and closing of files on IP System and updating of the system
- Preparing and filing of International/Foreign applications
- Preparing and attending to international searches
- Billing clients and following up outstanding accounts
- Drafting and editing of documents
- General correspondence
- Directly liaising with correspondent clients
- Amending of records on IP System and on files
- Receiving, interpreting and carrying out client’s instructions
- Carry out ad hoc duties that is commensurate with the job
Assisting Senior Property Portfolio Manager, Facilities Manager
Encha Property Services (Pty) Ltd
Pretoria
03.2015 - 06.2015
- Centre Management (Hillcrest Boulevard Shopping Centre) and Hillcrest Office Park
- Drafting, formatting, track changes and negotiating lease agreements (for Shopping Centre & Office Park)
- Co-ordinate lease contracts and administrate arrears
- Issuing tenant instructions
- Liaise with Attorneys regarding legal cases
- Direct and manage projects
- Budgets preparation, controlled expenses to meet budget requirements.
- Compiling maintenance reports, maintenance job sheets, incident reports and preventative maintenance sheets
- Liaise, monitor and evaluate contractors i.e., Garden services; generators; electrical; plumbing; general building contractors
- Handling repairs and maintenance queries and complaints
- Ensure that SLA’s and OHS acts are properly adhered to, by maintenance staff and contractors
- Leading maintenance team comprising of 5 maintenance staff
- Compiling of job cards, quotes, orders and monitoring jobs and loading supplier invoices for payment
- Performing weekly building inspections
Trademark Prosecution Secretary
Adams and Adams Attorneys
Pretoria
06.2012 - 02.2015
- Dictaphone Typing
- Answering telephone of telephone & taking detailed messages
- Drafting and editing of documents i.e
- General correspondence
- Liaising with correspondent clients
- Preparing and filing of South African and International applications
- Preparing and attending to South African and International searches
- Billing clients and following up outstanding accounts
- Opening and closing of files on IP System and updating of the system
- Track change of records on IP System (electronically) and on files (hard copies)
- Receiving, interpreting, and carrying out client’s instructions
Education
Bachelor of Arts - Communication Science
University of South Africa
Gauteng, South Africa 01.2022 - Current
National Diploma - Public Relations Management
University of South Africa
Gauteng, South Africa 11.2015 - 11.2015
Introduction Course To Basic Bookkeeping - Accounting
University of Pretoria
Gauteng, South Africa 01.2011 - 06.2011
Secretarial Studies And Computer Applications
Zodiac Commercial School
Gauteng, South Africa 02.2003 - 03.2004
Grade 12 -
Mervyn Harvey Educational Centre
Gauteng, South Africa 01.2001 - 11.2001
Skills
People management skills
Strategic thinker and problem-solvingAbility to be flexible and creativeNegotiation and Project Management skillsSense of urgency, multi-tasking and track changesDeadlines and achieve agreed goalsService contracts management
Planning and scheduling
Leadership and supervision
Meeting planning
Staff collaboration
Legal administrative support
Public relations background
Travel coordination
Housekeeping and developing menus
Filing and data archiving
Advanced MS Office Suite
Meticulous attention to detail
Commitment to quality and service
Project planning
Time management
Administrative support
Invoice Processing
Professional and mature
Relationship/team building
Typing
Certification
Certificate in Introduction to Basic Bookkeeping, University of Pretoria, 2011 – Complete
Languages
Intending to learn Portuguese and/ or French languages.
Timeline
Bachelor of Arts - Communication Science
University of South Africa
01.2022 - Current
Senior Secretary
Legal Practice Council
01.2019 - 08.2022
Committee Secretary
Legal Practice Council
12.2016 - 01.2019
Medico Legal Typist/ Secretary
Drs Mkhabele & Indunah Diagnostic, Radiologists Inc.
03.2016 - 11.2016
National Diploma - Public Relations Management
University of South Africa
11.2015 - 11.2015
Foreign Trademarks Prosecution Secretary
Kisch IP (Formerly DM Kisch)
07.2015 - 02.2016
Assisting Senior Property Portfolio Manager, Facilities Manager
Encha Property Services (Pty) Ltd
03.2015 - 06.2015
Trademark Prosecution Secretary
Adams and Adams Attorneys
06.2012 - 02.2015
Introduction Course To Basic Bookkeeping - Accounting
University of Pretoria
01.2011 - 06.2011
Secretarial Studies And Computer Applications
Zodiac Commercial School
02.2003 - 03.2004
Grade 12 -
Mervyn Harvey Educational Centre
01.2001 - 11.2001