KABELO BRIAN MATSAUNG
Officer Commuication And Stakeholder Management
Zebediela
Summary
Client-focused Administration Professional experienced in reception and front desk support. Delivered efficient student administration operations through strong leadership, problem-solving, and strategic planning. Contributed to smooth enrolment processes by maintaining accurate records and providing exceptional customer service.
Overview
5
5
years of professional experience
Work History
Officer Communications and Stakeholder Engagement
Eskom
01.2026 - Current
- Collaborated with cross-functional teams to align communication efforts, streamlining processes and improving overall effectiveness.
- Facilitated workshops and presentations to educate stakeholders on initiatives, enhancing transparency and trust.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Implemented feedback system from community, using insights to guide policing strategies and improve public relations.
- Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
- Utilized social media platforms and digital tools to disseminate information, driving increased audience reach and interaction.
- Monitored and analyzed communication metrics to refine strategies, ensuring alignment with organizational goals and stakeholder needs.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Organized public forums to address community concerns, improving transparency and accountability.
Events coordinator
Masia Sound Production
04.2023 - 03.2024
- Coordinated logistics for multiple events, ensuring seamless execution and positive attendee experiences.
- Facilitated communication between teams, promoting collaboration and efficiency throughout event planning phases.
- Implemented organizational tools and systems, improving workflow efficiency and event management practices.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Managed vendor relationships and contracts, enhancing collaboration and streamlining event processes.
- Developed event schedules and timelines, optimizing resource allocation and ensuring adherence to deadlines.
Administrative Assistant (Internship)
Vaal University of Technology
02.2021 - 03.2023
- Managed executive calendars, scheduled meetings, and arranged travel for senior management, reducing scheduling conflicts by 40%.
- Coordinated daily office operations and correspondence for teams of 10-20 staff, enhancing organization and ensuring compliance with filing and record-keeping standards.
- Managed executive calendars, scheduled meetings, and arranged travel for senior management, minimizing scheduling conflicts and improving time management.
- Maintained office supplies inventory and vendor relations, optimizing procurement processes to cut costs by 15% annually.
- Organized digital and physical filing systems with data entry, enabling quick retrieval and audit readiness.
- Coordinated office events, room bookings, and onboarding for new hires, enhancing team productivity and morale.
- Supervised junior admin staff, delegated tasks, and monitored workflows to align with organizational policies.
- Supported basic bookkeeping, expense tracking, and invoicing, contributing to accurate monthly financial reporting.
- Liaised with external stakeholders and prepared reports, facilitating smooth project administration in CSI or comms initiatives.
- Streamlined administrative processes using MS Office and databases, increasing overall office efficiency and supporting effective operations.
- Assisted in the preparation of reports, improving accuracy and clarity of information presented.
- Maintained filing systems and documentation, facilitating easy retrieval and organization of records.
Education
Post Graduate Diploma - Public Relations Management
Vaal University of Technology
Vanderbijlpark, South Africa 04.2001 -
Advanced Diploma - Public Relations Management
Vaal University of Technology
Vanderbijlpark, South Africa01-2022
Diploma - Public Relations
Vaal University of Technology
Vanderbijlpark, South Africa01-2021
Grade12 -
Sethwethwa Secondary School
Zebediela Makweng South Africa 01-2017
Skills
Stakeholder engagement
Communications strategy
Client communication
Meeting coordination
Workshop facilitation
Feedback implementation
Regulatory compliance
Strategic planning
Process improvement
Risk assessment
Decision-making
Budget management
Time management
Problem-solving
Team collaboration
Written communication
Interpersonal skills
Timeline
Officer Communications and Stakeholder Engagement
Eskom
01.2026 - Current
Events coordinator
Masia Sound Production
04.2023 - 03.2024
Administrative Assistant (Internship)
Vaal University of Technology
02.2021 - 03.2023
Post Graduate Diploma - Public Relations Management
Vaal University of Technology
04.2001 -
Advanced Diploma - Public Relations Management
Vaal University of Technology
Diploma - Public Relations
Vaal University of Technology
Grade12 -
Sethwethwa Secondary School