Justine Dabach

• I have trained someone to take over my responsibilities in this position and am ready to hand over when I am given the opportunity of a new position.
• Responsibilities:
• General Office Management - including:
• Accounting Functions (Pastel);
• Debtor’s/Creditor’s Book;
• Debt Collection;
• Stock Control;
• Staff Management;
• Marketing Initiatives;
• Events Planning & Organization
• Tasks Include:
  Accounting (Pastel & SAGE); Invoicing (Pastel & SAGE); Stock level management (Pastel & SAGE); customer queries; call logging; staff management (leave and HR issues); finance applications; petty cash reconciliation; record-keeping; debt collection; marketing planning & coordinating marketing support; new system training and general office administration.
  
  KPI's:
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Developed standard operating procedures for all administrative employees.

Responsibilities:

Cross check all Sales with the POS system (NOVA) and checking batches in the bank accounts;

Do Weekly Safe Counts and make sure all is correct;

Handle renewing of Visa’s for international employees;

Handling month end Invoices;

Handling of Nova (POS System) Issues/Billing/Refunds;

Check expenses of employees on the account system allocations;

Handling supplier invoices and payments;

Handling accounting task each month (Inventory Counts and Invoices);

Double checking all staff salaries and payments;

Creating contracts, signing them & making them available to be loaded on the shared drive;

Handling of employee contract issues and HR problems;

Handling show bookings from beginning to end (enquiries, negotiations, bookings, payments, setups);

Handling of wholesale client invoices;

Franchisee invoices;

Franchisee Queries and Complaints;

All bank related issues regarding the accounts and POS terminals;

Keeping track of POS bank terminals (where they are located and to which bank accounts they should be paid);

Turnover Reports each month;

Ordering of new cards machines and credit cards from the bank;

Travel arrangements;

Any other personal assistance required by the director;

Responsibilities: General Office Management – including:

Accounting Functions (Sage Online)

Debtor’s/Creditor’s Book;
Debt Collection;

Staff Management;
Marketing Initiatives;

Social Media Advertising;

Quotations and Invoicing;

Processing Orders;

Printing on the large format printer;

Graphic Design (CorelDraw; Photoshop)

Same responsibilities as current position (this was before my maternity leave)

Responsibilities:
Assisting the Marketing Manager to coordinate and run promotions for their various liquor brands.
Tasks include:
Liaising with the client;
Sourcing promotional staff;
Arranging set up of the promotion;
Overseeing the promotion to ensure smooth running;
Conducting Customer Research for feedback on the products.

Responsibilities:
Making sure that websites are up to date;
Information is correct;
Tasks include:
Managing and updating information on the mother websites which the company mainly markets.
(www.potchefstroom.co.za / www.n12treasureroute.com)
Managing Social Media for sites and other businesses;
Responding to email and on site queries from the sites;
Assisting visitors to the site to find what they need;
Initiating Marketing Initiatives.
*Promoted to Office Manager in January 2012

Responsibilities:
To project manage the establishment of, and effective running of the local Ticketing office for the 2010 FIFA World Cup™ in particular Host Cities;
Tasks include:
Liaise with and maintain relationship with FIFA and Local Organizing Committee on a daily basis;
Ensure given projects are completed and maintain budget provided – I was responsible for the “signage project” for all Ticketing Centres within South Africa, as well as for ticketing related signage at the stadiums. I was also involved with the design and information collation for the ticketing guides and maps which were provided in the ticketing centres nationwide;
Overseeing the installation of the location to a required specification, including furniture and facilities;
Coordinate the installation of furniture, IT equipment & Ticketing equipment to fit in with the necessary operational time lines;
Liaise with the stadium authorities regarding seat data, and changes to the use of those seats;
Liaise with departments within FIFA and the Local Organizing Committee regarding Ticketing specific requirements, such as signage & branding, Stadium Ticketing Centre & Ticket Clearing points;
Report to internal management regarding the readiness of the area of the project;
Coordinate with supporting members of staff to ensure their own responsibilities are fulfilled;
Oversee the local ticket purchasing & collection operation within the Host City during the event period;
Management of Match Day Ticketing Operations.

• As above – but more focused on an assisting role;
  Training local temporary staff in the Host City in terms of all ticketing knowledge necessary to fulfill their
  roles.
  
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• Escalated incidents to next level to remain compliant with company's standards and procedures.

Responsibilities:
To assist the sales team in any way possible from an administrative viewpoint.
Tasks include:
All administration work within the sales department;
All Events Management for the company to maintain client relationships such as golf days, product launches, and executive dinners, as well as internal annual functions, such as Christmas functions (x 50 pax) and special events (x 150 pax);
All travel arrangements within the department;
Developing Management Information reports and providing this information to various clients as well as internal management;
Dealing with queries at customer level and ensuring their problems were solved;
Development on the quarterly newsletter;
Compiling and providing information for the website updating.

Responsibilities:
While on a working holiday in the UK, I learnt about hotel operations and assisted in every part of the
hotel – more information available on request.