Kutlwano Mphamo
Financial Advisor
Pretoria ,Gauteng
Summary
Commercial Sales Representative with 5 years of experience in B2B sales and pipeline management. Competent industry leader in finding market opportunities through cold calls, networking events and profiling potential customers. Exhibits strong presentation, negotiation and time management skills.
exception in both Personal lines insurance as well as Commercial lines
Overview
5
5
years of professional experience
10
10
years of post-secondary education
8
8
Certifications
Work History
Commercial Sales Representative
Outsurance
Centurion
01.2024 - Current
- Worked with distribution centers to expedite orders to increase delivery times by 2 days improving customer experience
- Conducted market research to identify key industry trends and potential business opportunities for expansion.
- Sell insurance to businesses owners
- Worked with distribution centers to expedite orders to increase delivery times by 2 days improving customer satisfaction.
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
Sales Consultant
Outsurance
Centurion
01.2020 - Current
- Managed over 50 customer incoming calls daily which improved our sales numbers and customer contact ability. Creating more work to deal with on slow days
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Responded to telephone and in-person requests for information
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations
- Followed up with existing customers to provide additional support and address concerns
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Generated increased sales revenue through effective lead generation and follow-up efforts
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Provided sales and customer service assistance to walk-in traffic
Education
High School Diploma -
Himalaya Secondary School
Laudium 02.2008 - 12.2013
Bachelor Of Commerce - Finance
Varsity College
Menlyn 02.2017 - 09.2021
Skills
Ability to convince clients through skill and product knowledge to make them aware about the product we sell and why they deserve it
Languages
English
Advanced (C1)
Certification
Finance degree
Interests
Soccer
Rugby
Accomplishments
- Supervised team of 10 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsStock Options / Equity / Profit SharingHealthcare benefitsPaid time offQuote
Preparation can Take you so far, from ther you have to take leaps of faith
Timeline
Generic Management
08-2024
Excel 101 and 102
07-2024
Class of Business Personal lines
03-2024
Commercial Sales Representative
Outsurance
01.2024 - Current
Class of Business commercial lines
01-2024
RE5
09-2022
Conflict of Interest
02-2022
Finance degree
09-2021
Compliance Communication
02-2021
Sales Consultant
Outsurance
01.2020 - Current
Bachelor Of Commerce - Finance
Varsity College
02.2017 - 09.2021
High School Diploma -
Himalaya Secondary School
02.2008 - 12.2013
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