Justin Burns
Kraaifontein
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
17
17
years of professional experience
Work History
Business Development Manager
PNet - The Stepstone Group
06.2022 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Cold -calling -Reached out to potential customers via telephone, email, and in-person inquiries.
- SAP - CRM management.
- Delivered impactful sales presentations to key decision-makers, increasing the likelihood of securing new deals.
Sales Advisor
YOUI Australia - Insurance
01.2014 - 12.2021
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Consistently updated knowledge on regulatory changes impacting the insurance industry to maintain compliance at all times.
Customer Service Consultant
GUESS O.R. Tambo
01.2011 - 05.2011
- Duties: Sales – Target driven.
- Payment – cash, debit and credit card/refunds
- Stock counts, stock loss Prevention checks Stock adjustments
- Stock transfer to branches
- Stock reconciliations Authentication checks, banking, cashing up of float at end of day, float reconciliation
Business Development Consultant
WURTH
05.2007 - 02.2009
- Increased client base by identifying new business opportunities and developing strategic partnerships.
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Enhanced overall company competitiveness by researching competitor strengths/weaknesses and recommending appropriate countermeasures.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Adapted communication styles and approaches based on varying client personalities, ensuring a comfortable rapport that facilitated successful negotiations.
- Conducted product demonstrations for potential clients, leading to increased product awareness and sales conversions.
- Duties: Target based sales and collection of debt outstanding according to age analysis
Education
CompTIA A+ Certification -
BYTES TECHNOLGY - MIDRAND
05.2013
Matric/Grade 12 -
High School Hans Moore
01.2002
Skills
- New Business Development
- Relationship building and rapport
- Prospect targeting
- SAP
- Competitive Analysis
- Account development
- Pipeline Management
- Customer Service
- Competitor Analysis
- Negotiation Skills
- Sales Structure
- Principles of client services
- Product/Systems Knowledge
- Client Relationship Building
- Integrity
- Deadline & Results Orientated
- Adaptability
- Tolerance for Stress
- Excellent Conversationalist
- IT Literate
- Articulate
- Time Management
Languages
English, Afrikaans (Read, Write, Speak)
Ethnicity
South African, Coloured
Driverlicense
Code 08 - Own Car
Maritalstatus
Married
Dependents
One Child
Skills Acquired
- Sales Skills
- Negotiations & Influencing
- Excellent Telephone Etiquette
- Accent Neutral (tone, accents, language, grammar)
- Administration Skills
- Interpersonal & Communication Skills
- Answering queries quickly and efficiently
- Handling complaints in a diplomatic way
- Giving feedback to supervisors and managers through reports
- A professional style of communication & ability to build rapport with prospective customers
References
Available On Request
Timeline
Business Development Manager
PNet - The Stepstone Group
06.2022 - Current
Sales Advisor
YOUI Australia - Insurance
01.2014 - 12.2021
Customer Service Consultant
GUESS O.R. Tambo
01.2011 - 05.2011
Business Development Consultant
WURTH
05.2007 - 02.2009
CompTIA A+ Certification -
BYTES TECHNOLGY - MIDRAND
Matric/Grade 12 -
High School Hans Moore
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