Python
Justin Adams
Physicist
Cape Town
Summary
Meticulous and ardent BSc Physics graduate equipped with robust analytical skills, logic-driven decision making, passion for research, renewable energy and computer software. Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Overview
1
1
year of professional experience
Work History
ICT Administrator
FoodForward SA
01.2023 - 03.2023
- Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
- Planned and implemented upgrades to system hardware and software.
- Analyzed network traffic and performance metrics to optimize system performance.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Advised close to 3000 beneficiary organisations, alongside ICT Team, while providing technical support for implementation and expansion of FoodShare platform.
- Managed collection slots, updated beneficiary and supplier information, and provide telephonic training as well as technical support to FoodShare clients. Conducted final testing of new features before roll out.
- Enhanced system performance by identifying system vulnerabilities and reporting these to team lead.
- Monitored networks and network devices to resolve technical problems quickly.
- Safeguarded sensitive information with robust data encryption techniques and secure password management practices.
- Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
Technical Writer
Mango5 – TalentInc Campaign
03.2022 - 06.2022
- Developed detailed technical documents and user guides for technical products.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Communicated with customer representatives for feedback and distribution.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Aided and electronically collaborated with multiple customers daily throughout CV drafting process, transforming client's professional documents in accordance with ATS and industry requirements.
- Assimilated training material swiftly and was first in group to move onto more practical phase dealing with live clients.
Education
Bachelor of Science - Physics
04.2001 -
- Recipient of Golden Key International Honour Society Member, 2021
- Completed University-level Coursework: Applied Physics, majoring in Astrophysics, Environmental Physics and nuclear physics
- Completed University-level Coursework: Undergrad mathematics and a specialising in electromagnetism and renewable energy
Bachelor of Science - Information Technology
04.2001 -
- Completed Coursework: Studied for 3 years and decided to go ahead and study a BSc in Physics instead.
- Completed Coursework: Three years of knowledge is still used to this day
Skills
Layout Development
Technical Writing
Online Help Development
Analytical Thinking
Written Communication
Technical research
Problem-solving abilities
Task Prioritization
Self Motivation
Remote Office Availability
Adaptability and Flexibility
Information Security
Technical editing
Software
Microsoft 365
SQL
Interests
Gaming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ICT Administrator - FoodForward SA
01.2023 - 03.2023
Technical Writer - Mango5 – TalentInc Campaign
03.2022 - 06.2022
Univercity of The Western Cape - Bachelor of Science, Physics
04.2001 -
University of The Western Cape - Bachelor of Science, Information Technology
04.2001 -