Python
Justin Adams
Physicist
Cape Town
Summary
Meticulous and ardent BSc Physics graduate equipped with robust analytical skills, logic-driven decision making, passion for research, renewable energy and computer software. Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Overview
1
1
year of professional experience
Work History
ICT Administrator
FoodForward SA
01.2023 - 03.2023
- Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
- Planned and implemented upgrades to system hardware and software.
- Analyzed network traffic and performance metrics to optimize system performance.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Advised close to 3000 beneficiary organisations, alongside ICT Team, while providing technical support for implementation and expansion of FoodShare platform.
- Managed collection slots, updated beneficiary and supplier information, and provide telephonic training as well as technical support to FoodShare clients. Conducted final testing of new features before roll out.
- Enhanced system performance by identifying system vulnerabilities and reporting these to team lead.
- Monitored networks and network devices to resolve technical problems quickly.
- Safeguarded sensitive information with robust data encryption techniques and secure password management practices.
- Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
Technical Writer
Mango5 – TalentInc Campaign
03.2022 - 06.2022
- Developed detailed technical documents and user guides for technical products.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Communicated with customer representatives for feedback and distribution.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Aided and electronically collaborated with multiple customers daily throughout CV drafting process, transforming client's professional documents in accordance with ATS and industry requirements.
- Assimilated training material swiftly and was first in group to move onto more practical phase dealing with live clients.
Education
Bachelor of Science - Physics
04.2001 -
- Recipient of Golden Key International Honour Society Member, 2021
- Completed University-level Coursework: Applied Physics, majoring in Astrophysics, Environmental Physics and nuclear physics
- Completed University-level Coursework: Undergrad mathematics and a specialising in electromagnetism and renewable energy
Bachelor of Science - Information Technology
04.2001 -
- Completed Coursework: Studied for 3 years and decided to go ahead and study a BSc in Physics instead.
- Completed Coursework: Three years of knowledge is still used to this day
Skills
Software
Microsoft 365
SQL
Interests
Gaming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ICT Administrator - FoodForward SA
01.2023 - 03.2023
Technical Writer - Mango5 – TalentInc Campaign
03.2022 - 06.2022
Univercity of The Western Cape - Bachelor of Science, Physics
04.2001 -
University of The Western Cape - Bachelor of Science, Information Technology
04.2001 -
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