SAP Retail
JUSTICE MSIMANGO
Retail Sales Manager
Witbank
Summary
PERSONAL PROFILE Experienced and self motivated Sales Manager with five years experience in the FMCG industry overseeing sales figures and inventory, ensuring that profit margins are high and budgets are met. A strong leader with creative leadership skills to problem solve and implement strategies to prevent losses in the business.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Sales Manager
Shoprite Kwaguqa
Witbank
08.2021 - Current
- Organizing all store operations and allocating responsibilities to sales team.
- Supervising and guiding staff towards maximum performance.
- Controlling the store’s budget on profit and loss report, aiming for minimum expenditure and efficiency.
- Monitoring stock levels and purchases and ensure they stay within budget.
- Deal with complaints from customers to maintain the store’s reputation.
- Inspect the areas in the store and resolve any issues that might arise.
- Plan and oversee in-store promotional events or displays.
- Analyse sales and revenue reports and make forecasts.
- Ensuring the store fulfils all legal health and safety guidelines.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Planned and conducted yearly financial stocktake and daily counts.
Assistant Manager Trainee
Shoprite Downtow Eadie
Witbank
08.2020 - 08.2021
- Trained on 5 departments operations, namely Groceries, non foods, receiving, admin and cash and banking.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully trained on managing budgets and allocated resources to maximise productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Trained on SAP retail system, Microsoft 365 office and Work force management system used to create schedules.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Fruit and Vegetable Assistant
Shoprite Bronkhorstspruit
Bronkhorstspruit
08.2017 - 08.2020
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted customers in with friendliness and professionalism.
- Assisted in merchandising fruit and vegetables on the sales floor, and executing duties such as cleaning, culling, pricing and building displays for special events.
- Assisted in ordering of stock on SAP system when controller was off duty.
- Assisted in stocktake counting, and daily counts.
Education
Higher certificate - Retailing
University of South Africa
01.2021 - Current
Bachelor's degree - Sciences And Mathematics
Mpumelelo Secondary School
Bronkhorstspruit 01.2012 - 12.2016
Skills
Time management
Review of contracts
Time management
Analytical problem solver
Verbal and written communication
Vendor management
Sales Reporting
Staff Management
Software
Microsoft 365
Timeline
Sales Manager
Shoprite Kwaguqa
08.2021 - Current
Higher certificate - Retailing
University of South Africa
01.2021 - Current
Assistant Manager Trainee
Shoprite Downtow Eadie
08.2020 - 08.2021
Fruit and Vegetable Assistant
Shoprite Bronkhorstspruit
08.2017 - 08.2020
Bachelor's degree - Sciences And Mathematics
Mpumelelo Secondary School
01.2012 - 12.2016