Any sector
Hi, I’m
Juslin Gabriel Kombie
IT Manager
Johannesburg
Work Preference
Summary
Results-driven Information Technology Manager with 20 years of experience in IT leadership, specializing in infrastructure, application support, and security services. Expertise in optimizing IT operations and enhancing team performance to improve efficiency and compliance. Committed to delivering technical solutions that prioritize customer satisfaction and support complex system operations and maintenance.
Overview
24
years of professional experience
4
Certificates
2
Languages
Work History
GROUP KOM HOLDINGS
IT Manager
10.2015 - Current
Job overview
- Managed cross-functional teams to implement technology solutions, enhancing productivity and service delivery.
- Executed IT policies and procedures, promoting security compliance and risk management.
- Led IT infrastructure planning, ensuring alignment with organizational goals and operational efficiency.
- Mentored junior IT staff, fostering professional development through training sessions and knowledge sharing.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
- Oversaw IT department operations and training.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
FAGU GENERAL TRADING
IT Manager
09.2012 - 09.2015
Job overview
- Developed and executed IT policies and procedures, promoting security compliance and risk management.
- Managed cross-functional teams to implement technology solutions, enhancing productivity and service delivery.
- Implemented enterprise software systems, streamlining processes and improving data accessibility for stakeholders.
- Evaluated emerging technologies to recommend strategic improvements in existing systems and processes.
- Oversaw daily performance of computer systems and immediately responded to technical issues to keep network up and running.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
THE IT DATA WORD SOLUTION
IT Technician
04.2009 - 06.2012
Job overview
- Installed, configured, and maintained network systems to ensure optimal performance and reliability.
- Provided technical support for end-users, resolving queries through effective communication and problem-solving skills.
- Troubleshot hardware and software issues to restore functionality and enhance user experience.
- Developed documentation for IT processes, improving clarity and accessibility for team members.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Improved IT support efficiency, creating detailed documentation for common issues and solutions.
- Minimized risk of data breaches, conducting thorough security assessments and implementing robust defense strategies.
HI FORM TRADING 3
IT Manager
07.2008 - 03.2009
Job overview
- Implemented IT policies, ensuring compliance with industry standards and best practices.
- Directed team initiatives to streamline IT operations, resulting in improved workflow efficiency.
- Mentored junior staff on technical skills, fostering professional development within the IT team.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization's IT landscape.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Guided organizational technology strategy and roadmaps.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
ITEL COMPUTERS
Web Designer and Office Support
04.2008 - 07.2008
Job overview
- Designed and developed user-friendly website layouts to enhance user experience.
- Collaborated with developers to implement responsive design techniques across multiple platforms.
- Led redesign projects, optimizing existing websites for improved performance and engagement.
- Utilized Adobe Creative Suite and HTML/CSS to create visually appealing graphics and interfaces.
- Implemented SEO strategies to increase website visibility and drive organic traffic growth.
- Completed domain name registrations and maintained website and web hosting account.
- Optimized website performance with regular evaluations and adjustments to page load times, image optimization, and code efficiency.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Oversaw back-end development using PHP to maintain website integrity.
- Utilized Google Analytics to monitor websites and other digital content and recommended strategies and updated channels to improve performance.
- Leveraged WordPress to design and update websites, landing pages and other digital assets to support communication and marketing strategies
- Implemented strategies to increase website traffic.
The Mission Tech Electrical
Electrical Maintenance Supervisor
05.2007 - 03.2008
Job overview
- Developed and implemented preventive maintenance programs to enhance equipment reliability and performance.
- Coordinated troubleshooting efforts for electrical systems, minimizing downtime and optimizing repair processes.
- Supervised electrical maintenance teams to ensure compliance with safety standards and operational procedures.
- Trained and mentored junior technicians, fostering skill development and knowledge sharing within the team.
- Conducted regular inspections of electrical installations to identify issues and implement corrective actions proactively.
- Managed a team of electricians, ensuring proper scheduling, training, and adherence to safety protocols.
- Scheduled and oversaw maintenance, repair and installation activities.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Managed efficient teams of up to 26 employees.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Created and maintained daily and weekly reports for upper management.
- Coordinated digging and climbing permits.
Doornfontein Traning Centre & Projects (DTCP)
Professor of IT Maintenance
01.2006 - 04.2007
Job overview
- Developed and implemented innovative curriculum to enhance student engagement and learning outcomes.
- Ensured curriculum alignment with academic standards through regular course review and updates.
- Promoted collaboration by developing group projects and fostering a positive learning environment.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Graded tests and assignments and uploaded to school database.
- Improved departmental efficiency, adopting new software tools for course management and student assessments.
- Organized professional development workshops for faculty, enhancing teaching methodologies and instructional strategies.
- Collaborated with academic committees to shape departmental policies and strategic initiatives.
ACCOJED-ONGD
Foramen of Training Department
03.2005 - 11.2005
Job overview
- Trained new employees on equipment usage and safety measures, fostering a culture of safety.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Coordinated workflow among team members to optimize resource allocation and productivity.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Assisted in the recruitment process for new team members, selecting candidates who demonstrated aptitude for success within the organization.
- Optimized equipment usage, scheduling regular maintenance and updates to prevent downtime.
S.M.P. S.p.r.l
Foramen of Technical & Maintenance Service
01.2003 - 10.2004
Job overview
- Supervised daily operations to ensure project timelines and quality standards were met.
- Coordinated with subcontractors and suppliers to streamline workflow and minimize delays.
- Implemented process improvements that enhanced efficiency and reduced waste in production activities.
- Trained and mentored junior staff on safety protocols and operational procedures.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
- Improved client satisfaction with meticulous oversight of project requirements and quality standards.
- Achieved recognition for outstanding project management, delivering projects that consistently met all time, budget, and quality targets.
- Maintained high levels of workforce morale and engagement, organizing team-building activities and providing regular feedback.
Education
AUTOCAR Kinshasa, D.R.Congo
Driving Licence Code14 And PDP (Heavy Truck) from Transport
04.2001
University Overview
Driving Licence: CODE 14 and PDP
(Heavy Truck) Professional Qualification
Institut Profesional De La GombeKinsahsa, D.R.Congo
High School Diploma
04.2001
University Overview
- Mécanique Générale (General Mechanics)
- Technologie Mécanique (Mechanical Technology)
- Dessin Industriel / Technique (Industrial & Technical Drawing)
- Éléments de Machines (Machine Elements)
- Résistance des Matériaux - R.D.M. (Strength of Materials)
- Mécanique Appliquée & Moteurs (Applied Mechanics & Engines)
- Métallurgie & Matériaux (Metallurgy)
- Électricité Générale & Industrielle (General & Industrial Electricity)
- Travaux Pratiques / Atelier (Workshop Practice)
- Mathematics
- Physics & Chemistry
- Organisation Générale des Entreprises (Business & Workshop Management)
University of The PeoplePasadena, United States
Bachelor of Science from Computer Science
04.2001
University Overview
Core Computer Science & Math Major Courses
CS 1111: Introduction to Computer Science
CS 1101: Programming Fundamentals (Python)
CS 1102: Programming 1 (Java)
CS 1103: Programming 2 (Advanced Java)
CS 1105: Digital Electronics and Computer Architecture
CS 2203: Databases 1CS 2204: Communications and Networking
CS 2205: Web Programming 1CS 2301: Operating Systems 1
CS 2401: Software Engineering 1
CS 3303: Data Structures
CS 3305: Web Programming 2
CS 3306: Databases 2
CS 3307: Operating Systems 2
CS 4402: Comparative Programming Languages
CS 4407: Data Mining and Machine Learning
MATH 1201: College Algebra
MATH 1211: Calculus
MATH 1280: Introduction to Statistics
MATH 1302: Discrete Mathematics
Major Electives (Selection of available options)
CS 3340: Systems and Applications Security
CS 3440: Big Data
CS 4403: Software Engineering 2
CS 4404: Advanced Networking and Data Security
CS 4405: Mobile Applications
CS 3304: Analysis of Algorithms
CS 4406: Computer Graphics
Oracle AcademyAustin, USA
Artificial Intelligence With Machine Learning from Artificial Intelligence
04.2001
University Overview
- AiML 1-1: Course Overview Completed
- AiML 1-2: Introduction to AI Completed
- AiML 1-3: Data and Information Completed
- AiML 1-4: Categorizing Data Completed
- AiML 2-1: Why Now? Completed
- AiML 2-2: Machine Learning Workflow Completed
- AiML 3-1: Binary Trees Completed
- AiML 3-2: Recursion Completed
- AiML 3-3: Tree Traversal Completed
- AiML 3-4: Yes/No Game Completed
- AiML 4-1: Decision Tree Algorithms Completed
- AiML 4-2: Information Entropy Completed
- AiML Artificial Intelligence with Machine Learning in Java Course Map Completed
- AiML Artificial Intelligence with Machine Learning in Java Course Objectives Completed
- AiML Sections 1 & 2 Quiz Passed
- Java Curriculum Software Requirements Completed
- Technical Requirements for Curriculum
International Business Management Institute (IBMI)Berlin, Germany
Marketing And Communications from Marketing And Communication
04.2001
University Overview
Understand your audience and craft a message that lands
Choose the right channels and turn attention into action
Apply proven marketing frameworks (4 Ps, AIDA, STP, SWOT, etc.)
AlisonIreland, UK
Diploma in Computer Networking from Computer Networking
04.2001
University Overview
- Explain how hubs, switches and routers function
- Describe how ethernet works
- Outline the structure and function of IP addresses
- List the seven layers of the OSI model
- Identify the four layers of the TCP Model
- Describe the structure and function of twisted-pair cables
- Define ‘attenuation’ and ‘interference’ in the context of networking
- Outline the structure and function of wireless networks
- Explain the structure of internet protocol addresses
- Recognize the networking role of the default gateway and DNS server
- Describe wide area networking technologies
- Discuss the features and functions of VPN protocols
AlisonIreland, UK
Diploma in Information Technology Support from Information Technology Support
04.2001
University Overview
- Identify some typical roles and responsibilities associated with IT support
- Assess and mitigate security risks by implementing appropriate measures to protect computer systems
- Explain the organisational importance of IT support
- Apply effective troubleshooting techniques to resolve technical issues as an IT support expert
- Select the appropriate cloud service models based on specific organisational requirements
- Recall different types of operating systems
AlisonIreland, UK
Diploma in Transport Management from Transport Management
04.2001
University Overview
- Discuss the definition, purpose and key principles of transport management
- Outline the inland waterways infrastructure in the UK, its usage and the organisations that manage them
- Describe the port infrastructure in the UK, their usage and the organisations that manage them
- Analyze the airport infrastructure in the UK, their usage and the organisations that manage them
- Discuss the road infrastructure in the UK, the types of roads and their usage
- Describe how to apply for a Public Service Operator’s licence
- List the personal attributes, skills and knowledge needed to be a transport manager
- Identify the challenges faced by the transport industry in the UK
- Analyze the role of the transport manager in health and safety
AlisonIreland, UK
Diploma in Plumbing Studies from Plumbing Studies
04.2001
University Overview
- Recognize the importance of plumbing as a profession
- Discuss the personal protective equipment and safety signs
- Explain the advantages and disadvantages of different materials in plumbing
- Describe tools for measuring and layout, levelling, cutting, drilling, assembling, and more
- Summarize the history of plumbing
- Outline the different diagrams that plumbers encounter
AlisonIreland, UK
Diploma in Electrical Studies from Electrical Studies
04.2001
University Overview
- Discuss the significance of electrical trade in today's times
- Describe the basic electrical wiring system in residential, commercial, industrial projects
- State the hazards involved in working with electric power
- List the various types of electrical device boxes used by electricians
- Explain the uses of electrical test equipment
- Summarize what is meant by electrical current, power, voltage, resistance, circuits
- Identify the plans and drawings included in electrical drawings
- Explain the uses of electrical test equipment such as ammeter, galvanometer, voltmeter, ohmmeter, multimeter
Henley Business School LimitedJohannesburg, South Africa
Certificate of Procurement Doors Programme from Business Administration And Management
04.2001
University Overview
Key business principles and personal mastery.
Financial management, pricing and profitability.
Marketing and negotiation skills.
Procurement and tender processes and compliance.
Governance, ethics and sustainability.
The art of storytelling.
International Business Management Institute (IBMI)Berlin, Germany
Digital Transformation from Information Technology
04.2001
University Overview
Understand what digital transformation really means for a business
Plan and support change that people and organizations can adopt
Apply the core frameworks and tools of transformation (SMACIT, business model canvas, digital maturity models, etc.)
Skills
IT service management
ITIL framework
IT asset management
IT compliance
Information security
Network administration
Network security
Issue resolution
Operating system management
IT infrastructure
Network design strategy
Hardware troubleshooting
Technical support
Problem-solving
Self motivation
Technical support
Additional Information
Additional Information
Driver code 14 EC and PDP
IT(A+, N+) IT Maintenance Software & Hardware, Office Support, Desktop Support
Network (LAN,ADSL,TCP/IP and Support)
Web Design(PHP,HTML,ASP,XML,CSS,CS3,SWF,Flash,3D)
Graphic Design (Photoshop, CorelDraw, Adobe Illust and CS
Interests
Certification
Artificial Intelligence with Machine Learning
To integrate a powerful and competitive company, making it possible to me into practice to put my kn
To integrate a powerful and competitive company, making it possible to me into practice to put my kn
To integrate a competitive company and apply your skills to drive its growth, a dedicated and results-driven professional eager to bring technical knowledge, practical expertise, and a strong work ethic to a competitive organization, actively contributing to sustainable company growth and operational excellence.
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Affiliations
- ITA – International Firearm Training Academy – South Africa
Software
Photoshop, CorelDraw, Adobe Illust and CS, Wireshark, Anaconda, Android Studio, Eclipse, Python, Visual Studio, IntelliJ IDEA
Timeline
Artificial Intelligence with Machine Learning
10-2024
Marketing and Communications
10-2024
Procurement Doors programme
10-2024
Digital Transformation
09-2024
IT Manager
GROUP KOM HOLDINGS
10.2015 - Current
IT Manager
FAGU GENERAL TRADING
09.2012 - 09.2015
IT Technician
THE IT DATA WORD SOLUTION
04.2009 - 06.2012
IT Manager
HI FORM TRADING 3
07.2008 - 03.2009
Web Designer and Office Support
ITEL COMPUTERS
04.2008 - 07.2008
Electrical Maintenance Supervisor
The Mission Tech Electrical
05.2007 - 03.2008
Professor of IT Maintenance
Doornfontein Traning Centre & Projects (DTCP)
01.2006 - 04.2007
Foramen of Training Department
ACCOJED-ONGD
03.2005 - 11.2005
Foramen of Technical & Maintenance Service
S.M.P. S.p.r.l
01.2003 - 10.2004
AUTOCAR
Driving Licence Code14 And PDP (Heavy Truck) from Transport
04.2001
Institut Profesional De La Gombe
High School Diploma
04.2001
University of The People
Bachelor of Science from Computer Science
04.2001
Oracle Academy
Artificial Intelligence With Machine Learning from Artificial Intelligence
04.2001
International Business Management Institute (IBMI)
Marketing And Communications from Marketing And Communication
04.2001
Alison
Diploma in Computer Networking from Computer Networking
04.2001
Alison
Diploma in Information Technology Support from Information Technology Support
04.2001
Alison
Diploma in Transport Management from Transport Management
04.2001
Alison
Diploma in Plumbing Studies from Plumbing Studies
04.2001
Alison
Diploma in Electrical Studies from Electrical Studies
04.2001
Henley Business School Limited
Certificate of Procurement Doors Programme from Business Administration And Management
04.2001
International Business Management Institute (IBMI)
Digital Transformation from Information Technology
04.2001