Jurie Wessels
System Administrator
Johannesburg,Gauteng
Summary
I am a much-focused person and like problem-solving. I started working as an ADSL support technican but soon found myself getting involved in webhosting and the servers running the control panels.
Since, I have set up my own home lab running ESXi and Mikrotik to back the network side. When I find an issue I struggle with or a problem I want to learn more about, I create this environment on my own time and learn how to problem came to be in the first place.
I like to fiddle with new Linux distros as they come out and i am currently playing around with Garuda and EndeavourOS.
There may be a few things I don't know but Google is my friend and I absorb information fairly quickly.
Overview
7
7
years of professional experience
6
6
Certifications
Work History
Tier 2 System Administrator
Domains.co.za
Johannesburg, Gauteng
07.2019 - Current
- Receive inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
- Work with development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Assess technical complexity of tickets to escalate to Tier 3 team.
- Install and maintain RDP Role installation on VPS solution.
- Provide support to Cloudlinux/cPanel VPS clients as a retail partner.
- Troubleshoot complex issues on Cloudlinux and apply necassary patches.
- Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose using Acronis.
Senior Technical Support Specialist
Afrihost
Johannesburg, Gauteng
08.2017 - 06.2019
- Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
- Configured hardware, devices and software to set up work stations for employees.
- Diagnose and resolve complex website errors which include WordPress, Joomla, and Laravel installations.
- Resolving mail flow issues on exim/dovecot based servers.
TV Repair Technician
TVDen
Kroonstad, Freestate
12.2014 - 07.2017
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Serviced and repaired electronic equipment for individual and business customers.
- Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
- Installed/Repaired DSTV satellite setups.
Education
N4 Certificate - Electrical Engineering
Flavius Mareka TVET College
Kroonstad 01.2015 - 06.2015
Skills
Server Management
Linux Environment
Debugging networks
Hardware knowledge
Technical Analysis
Windows Server
Additional Information
Age: 25
Language: Afrikaans and fluent English
Driver's License: Code B and own transport
Certification
Cloud Sales Foundation
Timeline
Cloud Sales Foundation
06-2021
Cloud Tech Foundation
06-2021
3CX Basic Certification
06-2021
Fortinet NSE1
06-2021
CPanel & WHM Administrator Certification (CWA)
10-2020
CPanel & WHM System Administrator I Certification (CWSA-1)
10-2020
Tier 2 System Administrator
Domains.co.za
07.2019 - Current
Senior Technical Support Specialist
Afrihost
08.2017 - 06.2019
N4 Certificate - Electrical Engineering
Flavius Mareka TVET College
01.2015 - 06.2015
TV Repair Technician
TVDen
12.2014 - 07.2017