JURAISH AHMED
Reservations Supervisor
Cape Town,WC
Summary
I am a very hardworking and motivated person and I thrive on new challenges. I accept responsibility for my actions and dedicate myself to tasks entrusted to me. I see myself as reliable, trustworthy, friendly, and loyal and a people’s person, who works well under pressure. Often personal circumstances dictate one’s life and I am proud of the fact that I can rise above almost all obstacles placed in my path. Willingness to learn and experience new things is major parts of my personality which are reflected in my work ethic.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Reservations Supervisor
AQUILA PRIVATE GAME RESERVE, EMPLOYED
02.2017 - Current
- Training new employees.
- Drawing up timesheets.
- Managing work flow.
- Creating work schedules.
- Handling of calls and emails.
- Supervise bookings for two private game reserves which has over 100 rooms.
- Evaluating performances and providing feedback to management.
- Helping to resolve management issues and disputes.
- Ensure that the team reaches and exceeds monthly sales targets.
- Creating incentives for staff to stay motivated and eager to excel.
- Monitoring the quality and capability of calls and emails handled by staff.
- Handling all escalations to management within reservations department.
- Work closely with reservations manager on daily operations, tasks and ideas that could lead to financial growth.
- Work closely with Lodge staff to limit guest complaints and to ensure guest satisfaction.
Admin Assistant
Visual Electronics
03.2014 - 08.2016
- Capturing of timesheets.
- Handling of customers queries.
- Capturing of stock.
- Ordering of stock.
- Balancing of daily stock.
- Doing quotations and invoices.
- All filing of customers’ accounts, invoices etc.
Avan Peninsula Contractors
11.2012 - 12.2013
- Timesheets.
- Daily site checks.
- Junior quantity surveying.
- Health and safety checks.
Education
High School Diploma -
Fairmount Secondary School
Cape TownSkills
Friendly service mentality
Timeline
Reservations Supervisor
AQUILA PRIVATE GAME RESERVE, EMPLOYED
02.2017 - Current
Admin Assistant
Visual Electronics
03.2014 - 08.2016
Avan Peninsula Contractors
11.2012 - 12.2013
High School Diploma -
Fairmount Secondary School
Similar Profiles
Bradley SwailBradley Swail
Finance and Reservation Administrator at Aquila Private Game ReserveFinance and Reservation Administrator at Aquila Private Game Reserve
Bradley SwaileBradley Swaile
Reservations & Debtors Administrator at Aquila Private Game Reserve and SpaReservations & Debtors Administrator at Aquila Private Game Reserve and Spa
Ivan JoosteIvan Jooste
General Manager at Zwartkloof Private Game Reserve (Morgan Group of Companies)General Manager at Zwartkloof Private Game Reserve (Morgan Group of Companies)
Cleopatra MokokoaneCleopatra Mokokoane
Financial Advisor at MomentumFinancial Advisor at Momentum
Nalu MpengesiNalu Mpengesi
Technical Administrator at Growthpoint PropertiesTechnical Administrator at Growthpoint Properties