Junior Vilakazi
Graphic Designer, UI/UX Engineer, Developer
Johannesburg
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Dynamic graphic designer skilled in transforming concepts into impactful visuals across print and digital media. Expertise in crafting compelling designs that effectively communicate ideas, supported by a strong foundation in customer service. Exceptional oral and written communication skills, combined with active listening and analytical problem-solving abilities, drive the creation of tailored solutions that enhance customer experiences. A proven track record of delivering service-oriented approaches ensures satisfaction and fosters lasting relationships.
Overview
9
9
years of professional experience
3
3
Certificates
Work History
SALES CONSULTANT
Nando's Digital Solutions Group
01.2023
- As a Sales Consultant at Nando's Digital Solutions Group, I process customer orders, troubleshoot difficulties, and provide efficient, precise service.
CUSTOMER SERVICE REPRESENTATIVE
Cell C
01.2017
- Worked with consumers to understand their needs and give great service.
- Improved customer satisfaction and repeat business by proactively resolving issues with Cell C customers, maintaining the company's brand and loyal client base.
- Phone Porter
WORK LEARNING PROGRAMME
DYICT
01.2024 - Current
- Learning Outcomes: CPUX-F (Certified Professional for Usability and User Experience (Foundation Level)
- Certified Professional for Usability and User Experience - Essentials in UX and HCD Management
Call Center Representative
Miway Life
01.2018 - 01.2019
- Collaborated with the sales team to jointly accomplish goals, regularly hitting or surpassing individual quotas; generated leased and followed up leads to make sure the goal was met; comprehended client needs to be able to deliver appropriate strategies; filled out and collected data.
Education
Bachelor of Arts - Business Administration And Management
C - UI/UX Design
04.2001 -
Completed Coursework: IT related work at ABSA
Skills
Experienced with design applications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ACE - Adobe Certified Expert, Photoshop
05-2024
WORK LEARNING PROGRAMME - DYICT
01.2024 - Current
Certified [Customer Service Representative], [Dsg] - [2023-2025]
12-2023
[Information technology] Training - [2023]
01-2023
SALES CONSULTANT - Nando's Digital Solutions Group
01.2023
Call Center Representative - Miway Life
01.2018 - 01.2019
CUSTOMER SERVICE REPRESENTATIVE - Cell C
01.2017
CTU Training Solutions / DYICT - C, UI/UX Design
04.2001 -
Maharishi International University - Bachelor of Arts, Business Administration And Management