Summary
Work History
Education
Skills
Timeline
Generic

Junior Tsetsema

Development Program 2ic
Midrand

Summary

Dynamic 2IC Manager with a proven track record at Pephome, excelling in operations management and strategic objective execution. Spearheaded initiatives that significantly enhanced process efficiency and maximized resource use, leading to notable customer satisfaction and loyalty. Skilled in marketing and public speaking, adept at fostering team relationships and driving revenue growth through innovative strategies.

Work History

2IC Manager

Pephome
  • Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
  • Manage budgets effectively by optimizing resource allocation, reducing costs, and ensuring optimal financial health.
  • Develop and maintain strong team relationships for increased customer satisfaction and long-term loyalty.
  • Increase company's profitability through customer relationship development, community involvement and marketing campaigns.
  • Contributed to company growth by identifying new business opportunities and expansion strategies.
  • Conduct employee training sessions to educate employees on products and company policies.
  • Increased sales revenue through the development of strategic partnerships and effective negotiation tactics.

Education

Diploma - Occupational Health And Safety

University of South Africa
Pretoria
10.2023

Higher Certificate - Environmental Sciences

University of South Africa
Pretoria
05.2019

Skills

Marketing and advertising

Timeline

2IC Manager

Pephome

Diploma - Occupational Health And Safety

University of South Africa

Higher Certificate - Environmental Sciences

University of South Africa
Junior TsetsemaDevelopment Program 2ic