Engaged with customers to effectively build rapport and lasting relationships.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant IT design products and services.
Trained and developed learning in company processes, product knowledge, customer service and selling techniques.
Educated associates on market trends and stayed up-to-date on forecasts and computer & printing business news.
Developed, marketed and sold full range of products.
Research Associate
University of Johannesburg – South Africa
06.2019 - Current
Virtual learning & learning management systems (LMS).
Supervise postgraduate studies, train in the development of scientific manuscripts, participate in research activities and publish in academic conferences and research journals.
Participate in the development of e-lab for operations management, quality (ISO 9001), and management services.
Lecture project management (PMBOK & Agile) in engineering and health sciences faculties.
Research supervisor – MANCOSA, Johannesburg
09.2013 - 12.2019
Served as external supervisor of Master of Business Administration (MBA) research studies.
Online academic assistant and external marker of assessment scripts UNISA.
Lecturer – University of Johannesburg
01.2014 - 12.2018
Lectured operations techniques, probability & statistics, operations management, management services (Organizational Development) to undergraduate and postgraduate students in industrial engineering.
Revised Bachelor of Technology (BTech) curriculum into equivalent New Bachelor of Engineering curriculum in industrial engineering, particularly in Management Services, Quality and Operations Management 2014—2017.
Coordinated research groups and stimulated publications at the undergraduate, bachelor and master's programs.
Developed undergraduate students to initiate appropriate research topics by identifying organizational problems, developing an appropriate proposal and applying scientific research knowledge.
Collaboration in the publication of a large number of research articles with fellow lecturers.
Served as the module evidence manager in BTech's curriculum review process, also worked on new module entries, development of new modules at the honours level, updating of the Learner's Guide, and revision of evaluation regulations.
Community engagement.
Support for educational initiatives, from preschool to grade 12, jointly with education specialists (2016—2018).
Working with Exxaro specialist for the handling of educational investment projects (2018).
Development of strategies for learner support, application, progress monitoring and assessment, with a focus on math, science and technology (2017).
Commitment to the integration of top learners / Grade 12 in engineering studies (2016—2017).
Participated in the identification of skills required for learners to advance 4IR strategies, such as computer coding, thinking and critical analysis (2018).
Assisting in the teaching of maths in special schools for children with visual and hearing impairments, in conjunction with Exxaro's education specialist (2018).
Placement of third year undergraduates in local companies for academic research and industry training (2014—2017).
Research academic – projects – research partnership:.
Worked on a two–year project to build strategic responses to mitigate and adapt the effects of GHGs triggering climate change and other resulting disruptions, especially droughts and floods in the agricultural sector.
Work through various Indaba sessions (calls for brainstorming meeting) and research visits to local organizations, including South African government and parastatal entities and international organizations operating in South Africa.
A UJ–Gauteng Department of Agriculture and Rural Development (GDARD) partnership project (2010/11).
Worked on a four-year joint international research project (2014—2017) between SA and Germany by the respective institutions UJ and TUHH to develop the criticality assessment of platinum group metals and rare earth metals in application for the development of electric vehicles based on electric battery and fuel cell technology using hydrogen as fuel.
Project results: published articles, book chapter and book (in press), training of South African and German masters and doctoral candidates.
Worked on a year research project UJ–city of Johannesburg project with a focus on the Department of Environmental Services and Infrastructure to develop a strategy and action plan on climate change response for the city (2016).
06.2011 - 12.2013
(contract)
Served as an online marker for paper-based and online assignments and evaluations of the Operations Management, Production and Purchasing, and Project Management modules at the college of Business Administration.
Research Assistant
University of Johannesburg
03.2010 - 12.2011
Supervised research undergraduate study projects.
Participated in departmental projects in environmental management systems & operations management.
Deputy-head IT department, Project Manager, & computer specialist.
Designed and coordinated a wired and wireless local area network (LAN) configuration project for more than 30 fingerprint-scanning terminals, named “Morpho-Access”, to provide employee clock-in &-out records in a factory of 1,200 employees.
Developed database structure and programming of T-SQL query datasets, as well as user interfaces in Microsoft Visual Basic, requiring T-SQL queries for sorting and selecting data for use by the human resources department to process employee salaries.
Developed in VB a software application for the exchange of files between departments in a local network.
I developed the factory's website using HTML, PHP, JavaScript, Gimp and FTP applications: https//:siforco.ifrance.com.
Leadership Decision-making, Analysis & problem solving, Project Management, lead change, self-motivated.
Research Supervision, Exploratory & Initial Data Analysis, Experimentation, Computer Modelling Analysis &
Visualisation, Research Assistance, Environmental Engineering, Big Data and analysis.
Research fields: operations management, industrial engineering, nanotechnology, environmental management systems, energy sources and systems, energy technologies and efficiency, clean and renewable energy and technology, engineering education, sustainability management, education system development, 4IR and data literacy.
Industries of focus: mining (platinum metals), oil & gas, renewable energy (hydrogen fuel cell, photovoltaic), operating efficiency and effectiveness of engineering machines in all industries.
Organisation development (OD) practising, mentoring, assessing OD intervention strategies, process interventions skill,
goal setting intervention, TQM process.
Operations management Six Sigma, Lean, teaching, assessing, mentoring: Operations strategies, creating value
through operations management, managing processes.
Account Management.
(Environmental) management systems ISO 14001 standards: Developing life cycle inventory, quantifying CO2equiv.
Emissions, improving processes & methods to environmental – Systems Development Life Cycle (SDLC).
Quality management systems ISO 9001 standards: QMS, TQM, Quality application, Quality Standard audits.
Scientific Over 30 publications in as conference and journal articles, book chapters, & prospect book
An extract at: https://www.researchgate.net/profile/Junior-Mabiza
Affiliations ___________________________________________________________________.
Candidate Natural Scientist South African Council for Natural Scientific Professions (Reg.
No 116609) 07/ 2017.
IAENG Member International Association of Engineers and computer specialists
(Reg.
No 152881) 12/ 2019.
IEOM Member Industrial Engineering (IE) and Operations Management (OM).
(Reg.
No 1433240) 04/ 2016
Awards & Honours_____________________________________________________________.
Bursaries UJ Merit scholarship at the entrance of the master studies granted for my performance at the Bachelor of Science Honours in Physics.
2011, 2012.
Cum laude Distinction at the Master's level 2013
Performance appraisal Best performance as both lecturer and researcher with a significant number of publications in a few years.
Successful IT projects implementer Head-hunted plus bonuses such as 13th month cheque.
NRF research bidding winner SA-Germany joint research activities on PGM for Fuel-cell Electric Vehicles 2014.
Keynote speech invites - WEDA – 2020, Dalian, China – Innovation & shaping bright future
(&session chairing) - WCCB – 2019, Barcelona, Spain – Electrochemistry and Energy Storage & Conversion.
World Education Day-2018, China – Inheritance, Opening, Sharing, Smartness/New leadership in education.
7th Global Congress of Catalysis 2017, South Korea - A greener, healthier, smarter, and sustainable development/ Electro catalysis, Name & surname
Profession and relationship with the referred
Institution
Contacts
Alexis Kabongo Mbuyi
Director & expert in e-banking: Colleague & collaborator: IT
BGFI
a.kabongo@bgfi.com
Busiswa Gxumisa
Senior Education specialist: Corporate Social Investment
Exxaro - South Africa
bulls4zn@gmail.com
+27 73 590 0002
Emmanuel Edoun
PhD, Post Doc.: Research collaborator: Academia
University of Johannesburg
eiedoun@uj.ac.za
+27 83 989 0423
John Agwa-Ejon
PhD, Senior Lecturer
Former line manager & Research collaborator: Academia
University of Johannesburg
jagwa-ejon@uj.ac.za
+27 63 021 3410
Declaration: I hereby certify that the information contained herein is truthful.
Junior Mabiza.
Timeline
Managing Business Operations, Sales & Marketing
TechDigix
08.2019 - Current
Research Associate
University of Johannesburg – South Africa
06.2019 - Current
Lecturer – University of Johannesburg
01.2014 - 12.2018
Research supervisor – MANCOSA, Johannesburg
09.2013 - 12.2019
06.2011 - 12.2013
Master of Technology - Engineering Operations Management
University of Johannesburg
03.2010 - 02.2013
Research Assistant
University of Johannesburg
03.2010 - 12.2011
Converted by South African Qualifications Authority with equivalent NQF8 certificate - Physics
<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.<ul><li>Achieving & exceeding Business goals and targets. Decide and implement region specific innovative strategies to meet business targets</li><li>Managing and supporting the effective deployment of sales team with respect to the geographical area, exploring new markets and in allocating resources to most profitable opportunities.</li><li>Identifying the need of sales training, analyzing changing market trends, channel deployment etc.</li><li>Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.</li><li>Recruiting and retaining high performers.</li><li>Ensuring highest levels of employee relationship, motivation & engagement to drive results & elevated levels of employee satisfaction.</li><li>Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations, Responsible for the quality of portfolio.</li></ul> at Clix Capital Services Pvt Ltd.