JULIET ENDRICA VISSER
Customer Service Technician
COSMO CITY
Summary
Motivational factors: I am a self-motivated operator with a wide range of experience in electronics. I am able to work on my own as well as in a team. I have very well proven communication and organizational skills. I am always dedicated to my maintaining a quality standard of work. My motto in life is that what so ever I do in life I must give it my all “Always do your best. What you plant now, you will harvest later”
Overview
23
23
years of professional experience
1
1
Language
Work History
CUSTOMER SERVICE TECHNICIAN
CENTURION SYSTEMS
JOHANNESBURG
11.2016 - Current
- Company Overview: (Kya Sands)
- Maintaining a friendly and organized customer service environment
- Assisting with technical support provided by the department, both telephonic and at the counter
- Ensuring that client queries are handled accurately and professionally
- Responsible for the mechanical and electronic testing of all Centurion products at the front counter
- Ensuring that all equipment repaired and tested performs in their original state and to our standard
- Assisting with assembly, soldering testing jigs.
- Responsible for the processing of all SAP service and repair transactions
- Managing optimal relationships with the client base, ensuring that the needs of the client come first
- Onsite support assistance with complex issues, that require advanced technical knowledge and expertise provided by our department
- Maintaining the highest level of neatness and adhered to all Occupational Health and Safety standards
- (Kya Sands)
ASSEMBLER, INSPECTION (Production Line)
CENTURION SYSTEMS
JOHANNESBURG
07.2016 - 11.2016
- Company Overview: (Head Office)
- (Head Office)
SUPERVISOR
VISION WARE
JOHANNESBURG
06.2002 - 07.2016
- ASSEMBLY OF PCB
- INSPECTION
- HAND SOLDERING RUNNING PRODUCTION LINE
- COMPONENT TRIMMING
- REPAIR AND REWORK
- PROGRAMMING AND SOLDERING WITH SOLDER WAVE MACHINE
- FAULT FINDING
Education
High School Diploma -
EDEN PARK SENIOR SECONDARY
JOHANNESBURG, SOUTH AFRICA 01.2025 - 11.2001
Skills
Customer empathy
Service quality standards
Troubleshooting methods
Troubleshooting and diagnosis
Teamwork
Call center experience
Problem-solving skills
Computer skills
Customer service
Microsoft office
Customer service excellence
Time management
MS office
Problem-solving abilities
Understanding customer needs
Multitasking
Calm and professional under pressure
Motivational Factors
I am a self-motivated operator with a wide range of experience in electronics. I am able to work on my own as well as in a team. I have very well proven communication and organizational skills. I am always dedicated to my maintaining a quality standard of work. My motto in life is that what so ever I do in life I must give it my all 'Always do your best. What you plant now, you will harvest later.'
Post Address - Same As Residential
True
Dependants
1
Contact Numbers
076 485 5542
Email Addresses
- Juliet.visser@centurionsystems.co.za
- Juliet_visser@yahoo.com
Personal Information
- ID Number: 840107 0158 086
- Date of Birth: 01/07/84
- Gender: Female
- Nationality: South African
- Driving License: Code 10
- Marital Status: Single
Timeline
High School Diploma -
EDEN PARK SENIOR SECONDARY
01.2025 - 11.2001
CUSTOMER SERVICE TECHNICIAN
CENTURION SYSTEMS
11.2016 - Current
ASSEMBLER, INSPECTION (Production Line)
CENTURION SYSTEMS
07.2016 - 11.2016
SUPERVISOR
VISION WARE
06.2002 - 07.2016
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