Summary
Overview
Work history
Education
Skills
Timeline
Generic

Julia Torlage

Johannesburg

Summary

Dynamic and results-driven Private Banker with extensive experience in building and maintaining strong client relationships, understanding their unique needs, and providing them with exceptional service. I am committed to a sales-focused approach, and I am adept at collaborating with internal stakeholders to optimize client outcomes.


I am seeking to leverage my expertise in a more challenging role that allows for further professional growth and the opportunity to contribute to a high-performing client base.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work history

External Banker (Professionals Team)

Investec Bank
10.2023 - Current

After my tenure at Investec Life, I transitioned back into banking as an external banker, focusing on a new client base that includes newly qualified accounting managers from various firms and associates at legal practices.

I have thoroughly enjoyed returning to banking and have come to realize that my passion lies in working collaboratively with clients, credit, stakeholders, and fellow bankers.

I am now seeking a new challenge that will expose me to different aspects of deal structuring and credit applications. I am wanting to be able to connect with various divisions within Investec and provide an enhanced level of service to a different segment of clients.

Senior Operations Consultant

Investec Life
01.2022 - 09.2023

I had a brief period in this role where I was involved in daily operational processing and reporting, as well as project road mapping.

There was continuous engagement with key stakeholders such as advisers & underwriters to facilitate resolution of queries.

I was required to assist with changes to policies, processes, systems and products. This included query resolution on operational issues and interaction with external vendors regularly to provide feedback on processing errors, changes and deployment.

Relationship Banker

Investec Private Bank
08.2014 - 12.2021

I have been a Private Banker for approximately 8 years and throughout my time as a banker I have always aimed to add value to each of my clients. I have learnt to balance their unique needs, queries and requirements by being organized, efficient and understanding. I try to always be proactive with my client engagement and relationship management while still aiming to meet the sales targets.

I know that relationships are paramount to my success as a banker and have therefore always tried to partner and interact professionally and effectively with clients, team mates and stakeholders.


Client Support Centre Consultant

Investec Private Bank
04.2013 - 07.2014

My introduction to Investec started in the Client Support Centre. The role taught me a tremendous amount about people, communication, patience and how to work under pressure

Education

Master of Business Administration -

Wits Business School
01.2017 - 08.2018

Post Graduate Diploma in Management -

Wits Business School
01.2012 - 12.2012

Honours in Psychology -

University of Witwatersrand
01.2011 - 12.2011

Bachelor of Arts -

University of Witwatersrand
01.2008 - 12.2010

Skills

Strong interpersonal, relationship and communication skills

  • Forming good relationships with clients and stakeholders was key to my success as a banker
  • Communicating is at the forefront of what I do I have to have the ability to explain concepts clearly and in a way that everyone can understand I have the ability to adapt quickly and ultimately
  • I always have a heart for people


Ambitious, pro-active and results oriented

  • My MBA studies helped advance my project management and time management skills
  • I am able to prioritize and plan efficiently and effectively, trying to reach targets, while servicing existing clients

Strong analytical skills and attention to detail

  • I am able to prioritize and plan efficiently and effectively and enjoy taking ownership of the work I do
  • Understand the nature of working in a client-centric job in which clients are top of mind at all times
  • Eagerness to put my knowledge of banking to use and really excel by being proactive, coming up with new strategies and trying my best to always reach or exceed KPI's

Timeline

External Banker (Professionals Team)

Investec Bank
10.2023 - Current

Senior Operations Consultant

Investec Life
01.2022 - 09.2023

Master of Business Administration -

Wits Business School
01.2017 - 08.2018

Relationship Banker

Investec Private Bank
08.2014 - 12.2021

Client Support Centre Consultant

Investec Private Bank
04.2013 - 07.2014

Post Graduate Diploma in Management -

Wits Business School
01.2012 - 12.2012

Honours in Psychology -

University of Witwatersrand
01.2011 - 12.2011

Bachelor of Arts -

University of Witwatersrand
01.2008 - 12.2010
Julia Torlage