Juhann Lubbe-Louw
Summary
Dynamic operations manager with a proven track record at Nasch 360, enhancing operational efficiency and driving revenue growth. Skilled in strategic partnerships and staff training, I excel in fostering team collaboration and optimizing performance. Passionate about delivering exceptional guest services and creating memorable experiences.
Decisive professional equipped to handle range of daily operations needs and emergency situations at properties. Ready for any challenge facing business or customers. Adapts quickly to changing needs and expertly resolves conflicts.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Guest House Owner
Ohana Haven
Boksburg
10.2024 - Current
- Managed daily operations for a boutique hotel enhancing guest experiences.
- Oversaw staff scheduling and training to ensure service excellence.
- Developed marketing strategies to attract diverse clientele and increase occupancy.
- Established partnerships with local businesses to enhance guest offerings.
Own business/Managing Director
Mina assist
Boksburg
01.2024 - Current
- Developed strategic partnerships with community organizations to enhance service delivery.
- Led team meetings to align project goals and improve communication among staff.
- Analyzed operational data to identify trends and optimize resource allocation.
- Coordinated training programs for staff to enhance skills and service quality.
- Managed budget planning processes to ensure financial sustainability of initiatives.
- Facilitated conflict resolution among team members to maintain a positive work environment.
- Oversaw day-to-day operations of the company while coordinating with staff members.
- Organized marketing campaigns to promote new products and services offered by the company.
- Established performance standards and monitored progress towards achieving them.
- Provided guidance to team members on project management principles and best practices.
- Coordinated with senior leadership teams to develop long-term growth plans for the organization.
Registered breeder
Jojo’s Kennels
Gauteng
09.2020 - 01.2024
- Cultivated high-quality breeds through careful selection and pairing processes.
- Managed daily care routines for puppies and adult dogs at the kennel.
- Implemented health checks to monitor well-being of all breeding animals.
- Educated staff on best practices for animal care and breeding techniques.
- Maintained accurate records of breed lineage and health histories.
- Developed training programs to enhance socialization skills in puppies.
- Collaborated with veterinarians to ensure optimal health of breeding stock.
- Responsible for the selection, breeding, and management of livestock.
- Provided veterinary care for sick or injured animals including administering medications and treatments as needed.
Operations Manager
Nasch 360
Boksburg
01.2020 - 01.2024
- Managed daily operations to ensure seamless workflow and efficiency.
- Coordinated supply chain activities to optimize resource allocation and inventory management.
- Implemented process improvements to enhance operational performance across departments.
- Developed training programs to enhance staff skills and operational knowledge.
- Analyzed operational data to identify trends and inform strategic decisions.
- Facilitated communication between departments to streamline project execution and collaboration.
- Ensured compliance with safety regulations and company policies throughout operations.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Operations Manager
Road runner services
Boksburg
01.2016 - 01.2020
- Managed daily operations to ensure seamless workflow and efficiency.
- Coordinated supply chain activities to optimize resource allocation and inventory management.
- Implemented process improvements to enhance operational performance across departments.
- Supervised team members, providing guidance and support for task execution.
- Developed training programs to enhance staff skills and operational knowledge.
- Analyzed operational data to identify trends and inform strategic decisions.
- Facilitated communication between departments to streamline project execution and collaboration.
- Ensured compliance with safety regulations and company policies throughout operations.
Operations Manager
Juh2Mar Services
Boksburg
03.2011 - 01.2016
- Coordinated supply chain activities to optimize resource allocation and inventory management.
- Managed daily operations to ensure seamless workflow and efficiency.
- Implemented process improvements to enhance operational performance across departments.
- Supervised team members, providing guidance and support for task execution.
- Developed training programs to enhance staff skills and operational knowledge.
Education
Certificate in Online Marketing
07.2024
Some College (No Degree) - Bible Studies
Bible College (NLB Power School of Ministry)
Skills
- Guest services
- Marketing strategy
- Operational efficiency
- Performance monitoring
- Revenue management
- Photography
- Marketing
- Customer relationship management
- Staff training
- Budget planning
- Conflict resolution
- Strategic partnerships
- Problem solving
- Team building
- Effective communication
Affiliations
- Photography
- Gardening
- Animals
- Church
- Outreach programmes
Certification
- Car license (2004)
- Truck license (2010)
- Registered Breeder (2020)
- First year Bible College (2025)
- Ceritificate in Online Marketing (University of Cape Town, UCT, 2024)
Accomplishments
- Best First Year Student: Bible college
Languages
- English
- Afrikaans
References
References available upon request.
Timeline
Guest House Owner
Ohana Haven
10.2024 - Current
Own business/Managing Director
Mina assist
01.2024 - Current
Registered breeder
Jojo’s Kennels
09.2020 - 01.2024
Operations Manager
Nasch 360
01.2020 - 01.2024
Operations Manager
Road runner services
01.2016 - 01.2020
Operations Manager
Juh2Mar Services
03.2011 - 01.2016
Certificate in Online Marketing
Some College (No Degree) - Bible Studies
Bible College (NLB Power School of Ministry)