JUDITH YANDISWA TITO
Restaurant General Manager
Gqeberha
Summary
I am a confident, highly organised, vibrant, purposeful and productive retail professional with experience in a very busy and demanding retail environment, rapidly assimilating and applying processes applicable to in-house operations impressing employers which is resulting in fast-track advancement on a daily basis. Core skills includes: Critical thinking, communication skills, ability to understand and meet the most of the business and customer ‘s needs and persistence, problem solving and adaptability + time management.
Overview
14
14
years of professional experience
Work History
STORE MANAGER
FOOTGEAR
- Current
- Opening and closing the store
- Greeting and welcoming customers
- Staff monthly planning
- Morning meetings
- Sales analysis book
- Monthly budgets
- Monthly reports
- Daily banking and cash ups
- Daily reports
- Keeping in check of staff sales analysis books
- Receiving of stock from suppliers and from other stores
- Training and motivating staff
- Stock take and stock counts
- Monthly alarm tests
- Promoter
- Managing daily, weekly to monthly targets of staff
- Issue petty cash voucher
- Analysis of daily sales
Restaurant General Manager
Alliance Foods
04.2023 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Maintained facility and grounds to present positive image.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed staff schedules and maintained adequate coverage for all shifts.
STORE SUPERVISOR
BABY BOOM
04.2017 - 09.2017
- Opening and closing the store
- Daily Banking
- Daily Cash ups
- Management of cash variances on tills
- Receiving of stock
- Stock counts
- Managing stock levels and orders
- Acknowledging of stock on the system
- Booking out stock due to quality and sending to Head office
- Facilitating in store training with staff
- Stationery and store supply orders
- Managing store budgets and targets
- BETTER OFFER, CLOSER HOME
SALES ASSISTANT / 2IC
DUE SOUTH
06.2015 - 03.2017
- Customer service
- Welcoming and greeting customers
- Opening and closing the store
- Staff planning
- Stock counts
- 2IC
- Daily cash ups
- Stock takes
- Merchandising
- Daily banking
- Receiving stock
- Acknowledging stock
- Sending stock to other branches
- Admin office and filing systems
- Increasing new accounts and rewards
- Sending daily and monthly figures
- Floor merchandising
- Secured employment with Baby Boom
SALES ASSISTANT / CELLPHONE CONSULTANT
TOTALSPORTS
08.2012 - 06.2015
- Welcoming customers
- Assisting in opening accounts and lay-byes for customers
- Responsible for cellphones sales and to rica sim cards
- Managing monthly budget
- Receiving of stock
- Acknowledging of stock on the system
- Sending of stock to other branches
- Cashier duties
- Daily house keeping chores
- Merchandising according to the store standards
Education
Grade 12 - English, Afrikaans, Isixhosa, History, Agricultural Science
Richard Varha High
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Brainwave Project
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MSC COLLEGE
Skills
Customer service management
Employee training
Store merchandising
Team development
References
- R., Naidoo, STORE MANAGER, 081 513 8990, TOTAL SPORTS
- P., Reddy, STORE MANAGER, 083 974 7841, DUE SOUTH
- S , Peters, STORE MANAGER, 066 205 8381, BABY BOOM
- A , Mathews, AREA MANAGER, 082 455 4348, FOOTGEAR
- V. Mkateni , Alliance foods, 066 185 9261
Timeline
Restaurant General Manager
Alliance Foods
04.2023 - Current
STORE SUPERVISOR
BABY BOOM
04.2017 - 09.2017
SALES ASSISTANT / 2IC
DUE SOUTH
06.2015 - 03.2017
SALES ASSISTANT / CELLPHONE CONSULTANT
TOTALSPORTS
08.2012 - 06.2015
STORE MANAGER
FOOTGEAR
- Current
Grade 12 - English, Afrikaans, Isixhosa, History, Agricultural Science
Richard Varha High
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Brainwave Project
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MSC COLLEGE