Hi, I’m
JUANITA VISSER
Manager / Office Manager
Summary
Dedicated employee, Manager / Office Manager with more than 26 years of experience in Human Resources, supervision, operations management, administration, training, project management and cross-functional communication. Team player with expertise managing staff for efficient production. Detail-oriented scheduler seeking to leverage background into managerial role with progressive organisation. Adaptable and motivated to succeed and contribute to company success.
Overview
34
years of professional experience
Work History
Koti Services
Operations & Logistics Manager (& Scheduling Assistant)
06.2024 - 03.2026
Job overview
- Managed stock (in office).
- Ordered and handled staff uniforms.
- Arranged & renewed all staff Police Clearance Certificates with Blue Swallow.
- Arranged for termination of staff access at various Estates upon their exiting.
- Renewed staff & vehicle access every end of the year at various Estates.
- Corresponded with clients & Estate Agencies with regards to their requests for services via WhatsApp and email on a daily basis.
- Scheduled 83 staff members on a daily / weekly basis (415 spots per week & 2 075 spots per month).
- Corresponded with employees regarding their work schedules.
- Supervised cleaning staff (and on more than one occasion gardening staff) at various Estates & Lodges upon request. Also took before & after photos for reporting afterwards.
- Recorded specific instructions from clients on Dropbox.
Ons Tuis
Manager
01.2023 - 07.2023
Job overview
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
- Supervised and delegated tasks to employees to meet key productivity targets.
- Managed team by offering support and constructive feedback to improve skills and maximise potential.
- Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
- Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.
- Supervised and mentored junior team members, providing detailed instructions and guidance to maximise team efficiency.
- Resolved conflicts between team members & residents promptly using sound judgment based on company policies.
Valle Verde
HR / Admin Office Manager
03.2017 - 10.2018
Job overview
- Designed systematic HR & filing system to store and organize important records.
- Administered physical and digital filing systems, kept records well-organized and easily retrievable for team members.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Collaborated closely with other managers to smooth and improve office operations.
- Maintained strict confidentiality and discretion when processing sensitive data and information.
- All Human Resource functions & total compensation for harvesting temps.
Aloway Natural Health Products
HR / Office Manager
07.2015 - 02.2017
Job overview
- Prepared range of written communications, documents and reports.
- Developed ongoing programmes using good team communication and collaboration.
- Planned and executed new strategies to increase sales.
- Built and maintained courteous and effective working relationships.
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Maintained strong line of communication and corresponded with executives, clients and vendors.
- Oversaw the recruitment, training and orientation of new staff.
- Designed systematic filing system to store and organize important records.
- Utilized strong analytical and problem-solving skills to address operational issues.
- All Human Resource function.
Capricorn Pipes & Civil - Kruger National Park
Site Administrator
08.2008 - 04.2009
Job overview
- Monitored and controlled building inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Managed client correspondence, order tracking and data communications.
- Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
- Served as main point of contact for outside vendors, connecting with relevant personnel or department.
- Supported managers with proactive, efficient clerical support to maintain smooth-running operations.
- All Human Resources functions for skilled & unskilled laborers.
- Purchasing of all building materials required.
South African Airways
Purchasing Researcher / Buyer – Personnel Officer
03.1992 - 01.2005
Job overview
- I started in a junior role as Served as office assistant to support administrative functions. in 1992 in the Technical area.
- Was later promoted to Personnel Officer in Technical Human Resources office and few years after that I was promoted to a Technical Buyer position.
- Negotiated with global suppliers to procure essential products for aircraft in Technical Department (Mechanical Systems), ensuring quality and compliance.
- Built effective relationships with suppliers and negotiated best prices, quantities and delivery time scales.
- Cultivated strong relationships with suppliers, securing optimal prices, quantities, and delivery timelines to support departmental needs.
- Developed thorough understanding of vendor management, allocation and price negotiation.
- Prepared purchase orders to replenish stock.
- Processed requisitions and AOG's.
- All Human Resource function from employment to retirement.
- Renegotiated staff contracts based on workforce performance metrics and appraisals, enhancing alignment with organizational goals.
- Created and managed employee benefits package to maximise staff retention.
- Managed payroll operations to maintain accurate employee compensation.
- Conducted interviews, selected candidates, and managed the recruitment process.
- I prioritised tasks with multiple personnel to facilitate smooth office operations.
- Sorted and distributed incoming mail and facilitated outgoing mail for Personnel department.
- Managed all filing on employee files (+- 4 500 employees in Technical).
- Utilised office equipment to scan and copy business documents.
Education
GLOBALG.A.P.
Certificate from Food Safety
University Overview
E Learn Connection
NSF International
Certificate of Attendance from SIZA
Esselen Park
Attendance Certificate from MS Excel 97 Expert
South African Airways
Certificate from Admin Staff Flight Controls, Gas Turbine & I.P.C DEV/268YYY
University of Pretoria
Certificate from Purchasing Skills for SAA
Esselen Park
Attendance Certificate from MS Excel 97 Proficient
Institute of Commercial Management
Single Subject Diploma from Personnel Management
University Overview
Diploma issued in Bournemouth, England by the Institute of Commercial Management UK
FSA ContactKempton Park
Certificate from Targeted Selection
Damelin Management School
Diploma from Personnel & Training Management
University Overview
- Personnel Activities & Function Training
- GPA:
- Distinction
Damelin Management School
Diploma from Office Administration
EDA Executive Development Africa
Certificate from Human Resource Office Administration and Procedures
Skills
Management & team leadership
Contract development and management
Issue resolution
Team motivation
Issue and conflict resolution
Customer relationship building
Good time management
Strong interpersonal skills
Punctuality
Software
HurqulesQ-Pac
Memis
Excel
Skyhost
Sitatext
Edupac
Pastel
Loyalty
WPS Office
Dropbox
PocketLife
Pinnacle
Timeline
Operations & Logistics Manager (& Scheduling Assistant)
Koti Services
06.2024 - 03.2026
Manager
Ons Tuis
01.2023 - 07.2023
HR / Admin Office Manager
Valle Verde
03.2017 - 10.2018
HR / Office Manager
Aloway Natural Health Products
07.2015 - 02.2017
Site Administrator
Capricorn Pipes & Civil - Kruger National Park
08.2008 - 04.2009
Purchasing Researcher / Buyer – Personnel Officer
South African Airways
03.1992 - 01.2005
EDA Executive Development Africa
Certificate from Human Resource Office Administration and Procedures
Damelin Management School
Diploma from Office Administration
Damelin Management School
Diploma from Personnel & Training Management
FSA Contact
Certificate from Targeted Selection
Institute of Commercial Management
Single Subject Diploma from Personnel Management
Esselen Park
Attendance Certificate from MS Excel 97 Proficient
University of Pretoria
Certificate from Purchasing Skills for SAA
South African Airways
Certificate from Admin Staff Flight Controls, Gas Turbine & I.P.C DEV/268YYY
Esselen Park
Attendance Certificate from MS Excel 97 Expert
NSF International
Certificate of Attendance from SIZA
GLOBALG.A.P.
Certificate from Food Safety