Juanica Streicher
Mossel Bay
Summary
Reliable childcare and administrative professional with experience supporting children’s daily routines, learning, safety, and wellbeing in live-in care settings. Brings strong communication, organisation, and family support skills, along with a background in office administration, customer service, and handling confidential information with care.
Overview
2
2
Languages
8
8
years of professional experience
Work History
AU PAIR: LIVE-IN CHILDCARE
AU PAIR USA
Fort Worth , United States of America
03.2024 - 03.2026
- Engaged children with books, games, quizzes and puzzles to improve their skills.
- Maintained open and daily communication with parents, providing regular updates on children's progress, challenges, and key milestones.
- Assisted with homework and school projects, enhancing academic performance and interest in learning.
- Helped children learn Afrikaans by conversing freely, reading appropriate stories and completing activities in the target language.
- Provided reliable transportation for children to various educational and social events. to and from school, outdoor spaces and educational locations.
- Promoted good behaviours using positive reinforcement.
- Nurtured emotional intelligence by teaching empathy, sharing, and conflict resolution skills.
- Guided children's social development through balancing schedules to incorporate rest, play, and educational activities for children. to provide optimal rest, play and educational periods.
- Created a safe environment for children by removing hazards and enforcing appropriate boundaries.
ADMINISTRATION CLERK
QUALITY PURE WATER SERVICES CC
KLERKSDORP, South Africa
09.2020 - 01.2024
- Organised and maintained files, records, and correspondence for streamlined retrieval and compliance.
- Managed client communications by answering phones and corresponding through email.
- Handled confidential documents with discretion to protect sensitive information.
- Processed invoices, expense reports, and payments to support financial administration tasks.
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Secured data by following confidentiality procedures.
- Assisted in the coordination of staff travel arrangements and accommodations for business trips.
WAITRESS
MIKES KITCHEN
KLERKSDORP, South Africa
09.2019 - 09.2020
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
- Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
- Processed cash, credit card and voucher payments using POS terminals.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
CASHIER AND GENERAL WORK
OPTIMAL PHARMACY
MEADOW SPRINGS, MANDURAH, Australia
01.2019 - 05.2019
- Processed cash, cheque, and card payments, ensuring accurate and timely transaction completion.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Assisted customers with inquiries and specific product selections, providing knowledgeable advice to enhance their shopping experience.
- Maintained clean, tidy, and organised checkout areas, contributing to a positive shopping experience.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
BROKERAGE CLAIMS CLERKS AND GENERAL ADMIN
LMB Makelaars
Klerksdorp, South Africa
12.2017 - 03.2018
- Reviewed policy details to determine coverage eligibility before processing claims.
- Processed insurance claims efficiently, verifying policyholder information and claim details for accuracy.
- Liaised with policyholders to gather necessary documentation and evidence to support insurance claims.
- Advised policyholders on the status of their claims, providing clear explanations on processes and timelines.
- Coordinated with repair companies and service providers for cost estimates and scheduling repairs.
- Managed workload effectively, prioritising urgent claims to meet processing deadlines and customer expectations.
- Provided empathetic support to policyholders during the claims process, understanding the stress involved in loss situations.
- Showed tact and diplomacy when communicating with customers and resolving conflicts.
Education
Bachelor of Education - Education
NORTH-WEST UNIVERSITY
Potchefstroom, Noord Wes01-2017
Skills
- Childcare support
- Child safety protocols
- Lesson planning
- Classroom management
- Child development support
- Time management
- Adaptability and Flexibility
- Professional responsibility
- Family communication
- Interpersonal skills
- Relationship building
- Patience and Empathy
- Creative problem-solving
- Household management
LANGUAGES
Afrikaans
First Language
English
Proficient
C2
REFERENCES
- Gerhard, Bezuidenhout, 018 468 8183, +27 82 551 4447, LMB Makelaars, Klerksdorp, South Africa
- Lynn, Burrage, +61 895818944, Optical Pharmacy, Meadow Springs, Australia
- Christien, Brink, 018 462 2076, +27 66 235 5226, Mikes Kitchen, Manager, Klerksdorp, South Africa
- Jeanette, Swartz, +27 79 168 9155, Quality Pure Water Services CC, Klerksdorp, South Africa
PERSONAL DETAILS
- FULL NAME : Juanica Streicher
- CONTACT NUMBER : +27 66 090 2594
- EMAIL ADDRESS : juanicastreicher@gmail.com
- IDENTITY NUMBER : 9903030128082
- GENDER : Female
- DEPENDANTS : None
- HEALTH: Excellent
- DRIVER'S LICENSE : Code 8
- HOBBIES: Reading, baking, traveling, cultural exchanges, hiking, writing.
Timeline
AU PAIR: LIVE-IN CHILDCARE
AU PAIR USA
03.2024 - 03.2026
ADMINISTRATION CLERK
QUALITY PURE WATER SERVICES CC
09.2020 - 01.2024
WAITRESS
MIKES KITCHEN
09.2019 - 09.2020
CASHIER AND GENERAL WORK
OPTIMAL PHARMACY
01.2019 - 05.2019
BROKERAGE CLAIMS CLERKS AND GENERAL ADMIN
LMB Makelaars
12.2017 - 03.2018
Bachelor of Education - Education
NORTH-WEST UNIVERSITY